I was appalled at the poor level of customer service shown by Coastriders. After receiving 2 days tuition for a 21st birthday present I tried on numerous occasions to book on to redeem the vouchers only to be to given a range of excuses as to why they weren't able to teach at that time. "Open 7 days a week all year round" as it states on the website is a completely lie. From about mid October to February I was told I couldn't book any tuition as they don't teach during these months. Furthermore when i then tried to redeem the vouches during the 'kitesurfing season' I was told my voucher had expired and was now void meaning I lost about £180.
Given this level of service I would not recommend Coastriders to any one if this is how they treat their customers.
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