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“Most enjoyable stay - would recommend”
Review of Penhelig Arms

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Penhelig Arms
Ranked #2 of 3 Hotels in Aberdovey
Certificate of Excellence
Colwyn Bay, United Kingdom
Level Contributor
108 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Most enjoyable stay - would recommend”
Reviewed 15 May 2014

We have just returned from a 2 night mid-week break. We stayed in the Pent House which was excellent - extremely spacious, very comfortable and very clean. The bathrooms (2) were modern and spacious too. The view over the estuary was lovely. All the staff we came into contact with were very friendly and helpful. We ate in the restaurant both evenings because the food was so good - we both thoroughly enjoyed everything we had. We spoke to a few locals in the bar who were dining there too - always a good sign. Reading some of the more negative reviews I could understand what some were saying but any negative thing I could say about it would be minor niggles and do not detract from a very enjoyable stay in a lovely inn with delicious food

Room Tip: The Pent House is really lovely!
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tricia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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624 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (203)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Ystrad Mynach
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 14 May 2014

Welcome was friendly although there is no real reception - you just hang about at the bottom of the stairs. We had booked a superior double room with dinner included (restaurant review separate) and I was a little disappointed with how small the room was. I would hate to see the size of the small doubles!
The accommodation was quaint, with sloping floors and low ceilings. The room was adequately decorated but a little tired - there was a light fitting hanging down, the corners of the bathroom could have used a scrub and the door was really difficult to close properly.
The view over the estuary was pleasant - the room was at the front of the building though the bin lorry gave us a rude awakening in the morning. Breakfast was included and was good - though the salmon/egg serving was tiny what there was of it was lovely.

  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
2 Thank Orland0belle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
Reviewed 13 May 2014

Stayed here as a group in April.
- fab location on the seafront with views of the mountains
- dinner included with the deal and food was amazing, great quality and beautifully cooked
- room very comfortable and clean with sea views :0)
- breakfast also included and was one of the best I've had. Excellent quality local ingredients

Overall would thoroughly recommend it.

Aberdovey is very small so bring any supplies you need and withdraw money beforehand! ATM only works for a couple of hours on a Thursday!

Stayed April 2014, travelled with friends
Helpful?
Thank Shevy2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 May 2014

This is the worst hotel I've ever stayed in! The staff are rude, untrained and unorganised! You know quickly you have made a mistake when you arrive and enter the outside door, marked 'Reception'! As you enter the hotel, the word 'Reception' is never mentioned again, because there isn't one! You have wait and talk to someone at the bottom of the stairs. We booked two nights, and knew we had a room change for the second night, as this room was not available for a second night. (Incidentally, the shower didn't work in the first room!) This was poorly handled by the incompetent and rude staff, and meant at one stage having no room, and then having to move our luggage ourselves and going down to collect the key for the new room, even though a member of staff said she would go down and get it for us, she never returned. There are no instructions to use the phone in the room, so I finally worked out how to call reception, but I shouldn't have bothered, they don't answer it anyway! On Saturday night they couldn't find us a seat in the restaurant at 6.50 pm, so we had two simple meals sent to our room......the two bowls of spaghetti ordered turned out to be two bowls of pasta! The one strawberry desert took an hour to arrive, after a reminder at 45 mins! Breakfast consisted of no sugar on the table, brown sugar or sweeteners did't appear an option. No forks on the table, dirty cutlery and chipped plates, set the scene for a '70s' fried breakfast! Truck stop quality, and the large tea pot, had only one tea bag in it!! Dreadful place. Management have clearly no idea of running a hotel, or how to manage staff or install proper working practices. Staff appear to have no restaurant or hotel experience. Two things I've not seen for years is a kettle half full of water (on arrival) and still plugged in, and a fire extinguisher propping a fire door open on the stairs, like I said, Faulty Towers!! If they think this place is worth £120 per night, they are dreaming! It's £30 per night bed and breakfast quality! AVOID!

Room Tip: A tip to get a good room, try Seabreeze or similar, we only booked here as our other favourites were...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank 124Dawkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malta
Level Contributor
100 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 9 May 2014

Reading the good reviews about the Penhelig Arms totally bemuses us. We must have wandered into a parallel universe! The ambience was good, open fire on a chilly May evening but we found the staff to be off hand & rude, the wait time for our food atrocious (over an hour) and the quality of the food appalling. Fish stew at £16 plus should not in my humble view consist of un skinned nor properly scaled nor boned salmon chunks, a few small muscles (with no bowl provided for shells) & tough calamari all swimming in a tin of tomatoes! The meal, service & overall service was acknowledged to be poor & we weren't charged but what poor business sense! Hence the title of the review? By not getting it right , the hotel lost money AND customers as we'll never return to the Penhelig Arms.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
3 Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 1 May 2014

Sadly the hotel is not what it was a few years ago.
The room was lovely, clean and no complaints there.
The food is really lovely but the menu is small so you wouldn't want to stay a week and eat in the restaurant as you would be stuck to choose something different. One night we were advised that three main courses had sold out.
Service is very hit and miss. The staff are lovely but they don't seem to be proactive. We had to wait over an hour one night just to be given a menu. Breakfast also is disorganised. Having to ask for milk when the tea and coffee are brought. No butter with the toast. Run out of juice on the help yourself table etc., etc.
I would have liked to have given this full marks and did arrive with high hopes as we have stayed here many years ago and were made to feel very welcome. On this occasion we agreed that the food is very good, rooms very clean, but service needs improving.

  • Stayed March 2014, travelled with family
    • Value
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Helpful?
2 Thank welltravelledfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 April 2014

We felt utterly spoilt staying in Penhelig House (the mini apartment above the pub) as there was just myself and my partner. The rooms are very spacious and modern and have wonderful views and there is also a little terrace next to the entrance so you can sit out there when the weather is nice. There is a parking space which is located up the hill behind the pub which is convenient as the parking in the town and for the pub is quite limited.

As we'd booked via groupon we had an afternoon tea included which looked beautiful! The scones were obviously freshly made and everything was delicious. There was a standard spread for breakfast but we were happy with it and certainly didn't go hungry!

We weren't bothered by any traffic noise but as the rooms are above the pub this means that you are right on the main road into Aberdovey so I wouldn't recommend staggering drunk from the pub!

We would definitely stay here again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank miffythevampirebat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Penhelig Arms

Property: Penhelig Arms
Address: Aberdovey, Snowdonia National Park LL35 0LT, Wales
Region: United Kingdom > Wales > North Wales > Snowdonia National Park > Aberdovey
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #2 of 3 Hotels in Aberdovey
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Penhelig Arms 5*
Number of rooms: 15
Reservation Options:
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Also Known As:
Penhelig Arms Hotel Aberdovey / Aberdyfi
Penhelig Arms Aberdovey, Wales

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