My boyfriend took me out for a birthday lunch today! I was completely disgusted we had to wait 40 minutes for a toastie, outrageous! I first ordered a bacon and brie toastie to be told 5 minutes later that there was no bacon, that was fine until the couple next to us ordered bacon in their bagel which they recieved no problem. I was soo annoyed, why did they get bacon but I got told there was none a few moments before. I have a gift voucher for here which I WILL NOT BE USING, and I am to embarrassed to give to anyone else because truthfully I would not put them through the horrible service that we received. Staff do not have a clue. Still very annoyed about it. My birthday lunch was ruined. Thanks.
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