We booked as a family of 7 to stay in a VIP bungalow for 3 nights, on arrival we found the staff to be helpful and courteous and were even allowed to check in early as our lodge was ready. The lodge was stunning, had been recently refurbished and really was a home from home. The hot tub was ready for use immediately (we had requested this be the case at booking).
On the other hand, when one of our party had a serious accident, we contacted reception to find there was no first aider on site, and no assistance or concern was offered as we tried to transport them to hospital (different staff to checkin). In the end we had to contact emergency services who assisted them to hospital where they were treated overnight.
Our biggest disappointment was on arrival being informed that hardy's was closed due to unforeseen circumstances, and were told would be open on the Sunday. As a family we booked for a Sunday roast, only to receive a phone call to say it would not be available 2 hours before we had planned to eat, and after considering an alternative of only 3 main course options decided to go to a local pub instead.
These problems highlighted aside I would recommend staying here as the lodge made up for the problems and it is placed in an ideal location for exploring Cornwall.
- Also Known As:
- Lakeview Country Club Hotel Bodmin
- Lakeview Country Club Bodmin, Cornwall