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“A perfect setting for a perfect wine.”

Camel Valley Vineyard
Ranked #4 of 34 things to do in Bodmin
Certificate of Excellence
More attraction details
Attraction details
Owner description: Working, family owned vineyards, winery, holiday cottages and shop. Scheduled tours (fee) and wine by the bottle or glass (fee) on the terrace and wine bar overlooking the vines. No food except grissini, crisps, olives etc. Opening times vary according to the season. Booking is essential for the Grand Tours. Sorry, no dogs except guide dogs.
Alloa
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“A perfect setting for a perfect wine.”
Reviewed 17 August 2014

Travelling from Scotland we have made a regular visit to Camel Valley Vineyard part of our annual holidays after making our first visit to any vineyard several years ago. On our initial visit we took in the tour, unsure what to expect and a little apprehensive as to whether our lack of knowledge on the winemaking process would be apparent. we needn't have worried in the slightest. Mr Bob Lindo was a delight, as subsequently we discovered all of the Lindos and their staff are, and debunked a lot of wine mythology whilst underplaying the significant accolades and awards the Vineyard has achieved.
Sitting on the terrace with a glass of wine overlooking the vines is tranquillity itself and time does appear to stand still. There were signs discouraging mobile phones and this does add to the ambience of the experience but there's always someone that this doesn't apply to/or is an exception/or has to make a quick call VERY LOUDLY.
A little out of the way but isn't everything in Cornwall? but certainly worth the effort and of course it is a working Vineyard. it is nice to put a face to the producers and their increasing number of tv appearances do not do them credit. Well worth a visit but make sure you have room in the car for a case of wine or three!

Visited June 2014
Helpful?
Thank san45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Date | Rating
  • English first
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English first
Cornwall, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“Bizarre way to treat customers.”
Reviewed 15 August 2014

4 of us, all mature adult locals from Cornwall visited the winery today - all of us were regulars. 'Were' being the operative word here. We had our golden retriever with us and conscious that dogs were not allowed, we left him on his lead tied to the sign about 200 yes from the winery - but just in view for my peace of mind. The first sign was about a mile from the winery.

On arrival at reception we were discussing our first order when a staff member reported in my earshot that there was a dog on site. I of course said he was mine. Now the bizarre bit - the lady - I believe mrs Lindo, the owner became involved and asked why he was tied to the 'no dogs' sign - I explained that this seemed the best place to leave him and so follow their guidelines. She was not happy and explained that her Labrador was 'on the loose' and implied my dog may be a threat to her dog - this surprised me as I wrongly assumed that dogs were not welcome in the customer area - which was obviously wrong! (Although Even as a dog owner I would suggest that dogs should not mix with clients on site) No, her dog was allowed to roam free among customers - but no one else was allowed to do the same.

More serious still though - and maybe an issue for the RSPCA - an area of shaded car parking is reserved to allow dogs to be left in their owners cars - regardless of the temperature even in the shade. This is encouraging unwise treatment and dogs are not allowed to sit outside of their car even on a lead.

Her attitude was arrogant and unhelpful. The policy is flawed, and particularly so next to a high volume walking area in the heart of cornwall.

In many respects this winery is well regarded - but I suggest that tourists and locals may wish to reflect on this treatment and policy to paying customers.

It is a lovely place - but a course in customer service for this owner seems essential.

Visited August 2014
Helpful?
5 Thank Jeffspencer068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobCornwall, Owner at Camel Valley Vineyard, responded to this review, 16 August 2014
We don’t take dogs and you make it clear that you knew that, and yet you chose to walk past several 'NO DOG' signs with your dog, and then tie it to the 'NO DOGS' sign about 30 metres from the winery. There is an additional notice on that sign saying 'No exceptions – resident Labrador about.' It’s also made clear on our web site, Trip Advisor, leaflets and as you know, numerous signs.

Our dog Carla is often out and about on our property (our home), and is particularly useful in befriending visitors' children. Many vineyards have 'wine dogs.' As it was explained to you at the time, when one dog is tied up – or on a lead – and another dog is loose, the restrained dog can feel threatened and become aggressive, and for this reason we say 'no exceptions.' I am sorry you felt the attitude was 'arrogant and unhelpful,' although I do not think it was in any way, it was just politely pointed out to you why it was not a good idea to tie your dog up where you did.

It was obvious that you felt angry, but I don't think our policy is flawed even being 'next to a high volume walking area in the heart of Cornwall,' as the vineyard is actually our home and private property, as are all the farms in the area, where the owners are not obliged to accept dogs, either. We welcome visitors to the vineyard, where we make no charge to visit or to park, so I'm not sure why you refer to our 'treatment and policy to paying customers,' but we do have a few house rules – no dogs, no smoking and no vehicles to be left while owners leave the site. Not too onerous for most of the visitors who have enjoyed their visits over the years and whose positive reviews reflect this.

Finally, I'm not sure what you mean about 'encouraging visitors to leave their dogs in the car on hot days' and the' RSPCA'. We don't even take dogs, but if someone brings one in a car, we offer some shaded parking while they pop in to the shop, but we certainly don’t encourage it and obviously, people should consider the heat when putting a dog in a car in the first place. Many appreciate the thought, it's a service not offered even at the local supermarket.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Devon, United Kingdom
Level Contributor
350 reviews
96 attraction reviews
common_n_attraction_reviews_1bd8 161 helpful votes
“Delightful”
Reviewed 11 August 2014

Sitting on the terrace in the sunshine, with views across the vineyard, tasting the Camel Valley wines.....a delightful way to spend some time with friends. We really enjoy their sparkling wines and take great pleasure in introducing others to them. Highly recommended.

Visited July 2014
Helpful?
1 Thank RWWDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midlands, UK
Level Contributor
85 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
“Interesting tour and delicious wines”
Reviewed 10 August 2014 via mobile

Our only regret on this occasion was that the evening tastings were all booked up. However, the afternoon tour was very interesting, led by the assistant wine maker (who wasn't at all geeky!), and the glass of wine included in the tour price (fizzy for an extra £1 charity donation) forced us to buy another 3 bottles (couldn't fit any more in the car!). Outside seating area also a lovely place to sit on a summer's evening. Well worth a visit.

Visited August 2014
Helpful?
Thank writemerich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warrington, United Kingdom
Level Contributor
20 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Beautiful views!”
Reviewed 8 August 2014 via mobile

The tour was very interesting and well thought out, taking us through the different stages of the wine making experience. The only downside of the tour was the guide was very softly spoken and so we struggled to hear quite a bit of the information. Was great ending with a glass of sparkling wine whilst looking over the vineyard though, beautiful!

Visited August 2014
Helpful?
Thank Beth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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