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Paul C

Eat Fast

3.0 of 5 bubblesReviewed 11 Feb 2024
We have had Sunday lunch here on most of our visits to Cornwall. The food and service was as usual good but we were amazed and rather offended to be evicted from our table after just over an hour. Apparently you only get 75 minutes max although I was not warned about this when booking. It spoiled the experience and we didn’t notice others being asked to vacate their table and given the number of empty tables when we were asked to vacate it seemed unnecessary. BEWARE.
Date of stay: February 2024
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clare bond, Owner at Lanhydrock Hotel And Golf Club, responded to this review
Responded 2 days ago
Thank you for your feedback on our Sunday Carvery. We were delighted to hear that you visit us when coming to Cornwall and the food and service was up to scratch as usual.

I can only apologise for the request to move to soft seating for your coffee, in order for us to seat arriving guests at their requested table.

We hope to see you again soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    10 - 15 of 711 reviews
    Reviewed 20 November 2023

    Quality venue for a dinner and dance event in a great location, beautifully decorated, professional team, delicious food, all round brilliant evening would highly recommend as a venue to hold any big events.

    Date of stay: November 2023
    Trip type: Travelled on business
    Thank Leesa C
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Clare bond, Owner at Lanhydrock Hotel And Golf Club, responded to this reviewResponded 3 days ago

    So kind of you to comment so favourably on the dinner and dance.
    We love hosting big events off season when exclusive use can be arranged.

    Hopefully your recommendation will help to bring some custom for the winter months to keep our team in work throughout the year.

    Thank you from us all.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 14 November 2023

    Thank you so much to all of the team at Lanhydrock for being welcoming, professional and friendly at every point of contact. We had the best wedding day and our guests commented at what a great venue Lanhydrock Hotel And Golf Club is.

    Thanks once again to you all for everything.

    Date of stay: November 2023
    • Trip type: Travelled with family
      • Value
      • Location
      • Service
    Thank Matthew C
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Clare bond, Owner at Lanhydrock Hotel And Golf Club, responded to this reviewResponded 3 days ago

    Thank you for taking the time to comment on your very special day!

    It was a pleasure to host your event and hope that you will keep in touch and come back to see us from time to time.

    Our team love reading reviews like yours, making all of their hard work so worthwhile.

    Best wishes for your future together from us all.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 15 October 2023

    Just had a delicious Carvery and desert at Lanhydrock hotel and golf club. My Husband has Coeliac disease and he was delighted with the way the Staff answered his questions and we're able to provide an excellent Gluten free meal.

    Room tip: Wonderful walks nearby
    Date of stay: October 2023
    • Trip type: Travelled with family
      • Value
      • Location
      • Service
    Thank JANICE R
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Clare bond, Owner at Lanhydrock Hotel And Golf Club, responded to this reviewResponded 16 October 2023

    Thank you for taking the time to comment on your Sunday Lunch and how we dealt with your husband’s dietary needs. We are delighted to be back serving Carvery roasts again now that the colder weather is upon us.
    We look forward to seeing you as regular Sunday Carvery customers!
    Best wishes,
    Clare

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 15 October 2023

    We used this place for funeral wake
    If your considering it , DONT
    They charge £598
    For probably £75 worth food which is mandatory if you rent a room for a wake
    Stale food expensive drinks

    Look around I can’t recommend this place

    Room tip: The food was stale
    Date of stay: October 2023
    • Trip type: Travelled with family
      • Value
      • Location
      • Service
    3  Thank dubaiaddress
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Clare bond, Owner at Lanhydrock Hotel And Golf Club, responded to this reviewResponded 16 October 2023

    What a coincidence that you called to speak to my husband about your recent experience here at Lanhydrock. I had just read your Trip Advisor feedback and happily returned your call.
    So sorry that you only got me!

    I now have the full picture which makes sense.
    You really wanted just a private room and not the full Celebration of life catering which you paid for on the day before the service.

    We do prefer to cater for these family gatherings by prior arrangement, which enables us to give a professional service.
    Your anticipated 40 guests were fed as requested and enjoyed plenty of freshly brewed tea and coffee, along with our Classic Buffet. Starched white linen and fresh bud vases dressed the tables and our balcony over-looking the golf course was all yours, along with a private bar service.

    I am sorry that you felt forced to have the food provided and also that we would not reduce the bedroom rates to your chosen budget.

    I do personally feel that your unfavourable and inaccurate rant on this website was uncalled for, but of course understand that this is a difficult time for you and your family and send you our best wishes.

    Kind regards,
    Clare

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 10 October 2023

    I was invited to Lanhydrock for a friend celebrating his birthday with eight others to stay the night and played two rounds of golf. We all enjoyed the quality of the golf course and the quality of the food and the service, both for the evening meal and for the excellent breakfast in the morning.

    The rooms were clean and very well appointed – I also use the gym at seven in the morning and was surprised at how well it was equipped… extensively!

    The general demeanour of the hotel, and the staff was relaxing and pleasurable.
    All very good value for money beckoning return visits.

    Date of stay: October 2023
    Trip type: Travelled with friends
    Thank Mark T
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Clare bond, Owner at Lanhydrock Hotel And Golf Club, responded to this reviewResponded 16 October 2023

    How lovely to read this eloquent and positive review from a cheerful golfer of a certain age! I am so glad that you were able to enjoy our well equipped Fitness Suite before your second round of golf.

    It was a pleasure to host your group of sportsmen from nearby Devon and we do hope that you will return to Lanhydrock again soon.

    Your custom is appreciated as always.

    Best wishes,
    Clare x

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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