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“Best value ever !!!!”

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The New Ocean Hotel
Ranked #8 of 28 Hotels in Weston-super-Mare
Certificate of Excellence
Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Best value ever !!!!”
Reviewed 19 July 2012

Bev . . . shropshire
Just came back from a 3 night stay with my daughter and parents and couldn't fault the hotel. Very clean, staff helpful and very good evening entertainment. Vegetarian menu was limited but was told when checking out that the chef would have cooked us anything we requested. Bit late for that weekend but a good excuse to take my parents back there another time.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Beverley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerald R, Owner at The New Ocean Hotel, responded to this review, 6 September 2012
Thank you for your review, and we appreciate your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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267 reviews from our community

Traveller rating
    139
    90
    26
    7
    5
See reviews for
44
91
8
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (113)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
west midlands
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 July 2012

Our stay was made bearable by the room and the staff in the New Ocean as the weather was awful. The whole hotel was very clean and the staff very pleasent.
Food was good, especially the breakfast. This set you up for the day. Must change the sausage supplier though

Room Tip: Room 115 was great
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank richjsl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerald R, Owner at The New Ocean Hotel, responded to this review, 6 September 2012
Thank you for your review, and we appreciate your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
birmingham west midlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 July 2012

just returned from a 3 night w.end break at this hotel and happy to say that we found the hotel to be great value for money.. after having major surgery in february i was a little worried regarding the food options .. i need not have worried the chefs/staff were very helpfull in offering me alternatives to the main menu - ( you need to order special requirements the day before)
the portions were generous and cooked to a good standard, i can highly recommend the haddock for breakfast.. our room was a superior sea view and was well worth the extra £4. per person per night.. the hotel was very clean apart from the dust on the picture rail in the bedroom (too high for most people to reach..) but the beds were comfortable and the sheets were crisp white cotton .. the free bar between 6-10pm was a bonus and i am happy to say we will return.. the staff were always friendly and helped make our stay enjoyable.. thank you to them all..

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank linda o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerald R, Owner at The New Ocean Hotel, responded to this review, 6 September 2012
Thank you for your review, and we appreciate your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 June 2012

we have been to this hotel and the birchfield, and we were thoroughly pleased with all the staff, food and clean rooms, all the staff are very polite, especially arrianne,she's lovely and runs a tight ship, i would recommend this and the birchfield to anyone, and have done to all i know, the entertainment is great, and the free bar a bonus, well done keep up the good work!

Room Tip: the sea view rooms are to die for!
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Stayed June 2012, travelled as a couple
Helpful?
3 Thank ann-lydia j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at The New Ocean Hotel, responded to this review, 28 June 2012
Thank you for your review, and we appreciate your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Solihull, United Kingdom
1 review
Reviewed 1 June 2012

small room at back over kitchen, gap in window, very noisy kitchen staff,at6am.Tiny tv no picture,bathroom, dangerous glass shelf above sink springs gone on mattress all pillows too thin no sleep that night told receptionist unhelpful told to contact owner unhelpful response trading standards now dealing ,

Room Tip: view it first
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paul c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerald R, Owner at The New Ocean Hotel, responded to this review, 11 June 2012
Dear Paul C,
Thank you for your review.
I would like to clarify a few of the points you mention. Firstly, this has already been investigated by Trading Standards and no fault was found by the hotel, I am sure you would be aware of this as you were notified by Trading Standards with the outcome a few weeks ago.
Secondly, I feel that your review has been posted due to our refusal to give you the compensation that you requested at the time of check out. During your one night stay with us no complaint was made to any member of staff (which are on duty 24 hrs a day) and had you had any problems or issues you were not satisfied with we would have been more than happy to provide you with an alternative room or address the issue to your satisfaction.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 May 2012

I went with a group ages ranging from 65 to 82 we were all catered for.
The staff pleasant, polite and friendly . Plenty of choices , breakfast and dinner
The more able could walk to the pier but a taxi ride for the not so agile was £3.50
Another bonus was the bus pass, just hop on and off at leisure.
The entertainment for our age group was ideal.

Room Tip: pay a little extra for sea view
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  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank windrush40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at The New Ocean Hotel, responded to this review, 28 June 2012
Thank you for your review, and we appreciate your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire, England UK
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 23 May 2012

Had a wonderful time at this hotel . Staff were polite and nothing was to much trouble, food was plentiful, always red hot , breakfast had so much choice. Rooms were clean those with a sea View had great views of Knightstone Island and a great view of the Pier lit up at night. Entertainment in the hotel was really good . on the saturday night it was brilliant. We have already booked for next year

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank susanbcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at The New Ocean Hotel, responded to this review, 28 June 2012
Thank you for your review, and we appreciate your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The New Ocean Hotel

Property: The New Ocean Hotel
Address: 26 Birnbeck Road | Madeira Cove, Weston-super-Mare BS23 2BS, England
Region: United Kingdom > England > Somerset > Weston-super-Mare
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 28 Hotels in Weston-super-Mare
Number of rooms: 53

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