I stayed at the Smiths Hotel with my sister for the weekend of T4 On The Beach and simply needed a comfortable room whilst the event was taking place. I am seventeen and am not generally fussy about accomodation so I was disappointed when the hotel did not even match up to my expectations!
We had been told check-in was at 2pm and after 4 hours of train jouneys and a 20 minute walk with suitcases just wanted to relax in our room. However, after arriving at 2:45pm and discovering that our room would not be ready for a further half hour we were not pleased and had to sit in an uncomfortable dingy room with our suitcases until the housekeeper was finished (many other people like us were in the same position). The room and facilities were better than expected when we did eventually get to our room though... clean and fairly modern with a flat screen tv. We also had an amazing view of the beach as we were located in a second floor room on the sea front.
The first night we stayed was a Saturday night, and expected there to be some noise outside because of clubs etc obviously, but did not expect to be kept awake until 2am (when we were getting up at 4:30am to begin queuing early for T4OTB) because of the hotel next door's bar/club which was playing terribly loud music all through the night. I don't expect that anyone got to sleep with that outside; we certainly didn't. I found the Sunday night much better due to this not happening, however.
I only tasted the hotel's food when I had breakfast on Monday morning but this cannot be faulted. The food was served within five minutes by a polite waiter and was delicious and hot. The tables were clean and there was a lovely atmosphere. Based on this i would definitely recommend the hotel's food.
Overall, I would not stay in this hotel again and personally think it is overpriced, at £40 per night per person, for the service I received. The location and food are positive aspects of the experience, and the lack of sleep and bad customer service are the negatives.
- Official Description (provided by the hotel):
- Smiths Hotel Weston-super-Mare features a range of 48 comfortable, stylish and spacious en-suite bedrooms and 8 luxury suites, many with spectacular sea views. Make Smiths Hotel your first choice when choosing a holiday hotel in Weston super Mare or Somerset. The hotel is Situated in a prime location on the beautiful seafront of Weston-super-Mare in Somerset. Smiths Hotel is a family run hotel that affords spectacular views across Weston bay from the Victorian theme terrace. ... more less
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