I would like to start off by saying I have never typed a bad comment on any public internet site about anything since I first used a computer, so for me to feel as though I need to post a negative comment says a lot.
Well in May my chap and I decided to eat at the York Hotel restaurant because it looked quite pleasant on the outside, the food sounded good and for novelty reasons (my surname is York). When we went in, the restaurant was pretty much empty. Wasn’t quite sure why because it looked smart and there was modern music playing in the background which I didn’t mind but my chap did. Anyways, I decided to treat myself to the £12.95 Chicken Masala (chicken breast in a creamy Masala sherry sauce). My chap had ordered the Chicken Tagliatelle.
Before food was served I took myself to the ladies. That’s where alarm bells started to ring. There was only one toilet. There was no loo roll, the big window was boarded up, the tiles were falling off the wall, the floor was dirty and because there was no loo roll people had been using the paper towels to wipe themselves and flushing them down the toilet, blocking the toilet hole. I went back to the table and said to my chap in a jokingly but serious kind away, “I hope the food is nothing like what I just saw in the ladies restroom”. Well it was.
Food was served. I had literally half a plate of very lumpy mashed potatoes, a mouth full of peas and a piece of chicken you could not see because it was buried under half a plate of a very think sauce. The sauce was disgusting. My chap had one mouthful of my sauce and spat it out straight away and took one big gulp of his drink. Ok I thought I will scrape away the sauce. What was hidden under the sauce was a horrifying piece of so called chicken. It looked more like a rubbery flat pork chop than chicken. I was soooo stupid because despite it looking and tasting horrible I ate as much as I could because I was hungry and just wanted to leave. Whilst waiting for my chap to finish, I was amazed when the couple next to us complained about their meal. They had the steak. The man asked for a partial refund and the waiter said “sorry I cannot do that”. The man was not very impressed. When the waiter went away the couple spoke to us about how they didn’t enjoy their meal and about the loos etc, then they left.
On our way out I remember telling my chap, ‘my tummy doesn’t feel very good’. His didn’t neither, and saw yet another couple complaining. This time I think it was something to do with the hotel. Can’t be sure. Well we hadn’t walked very far when I had to rush into a pub to use their loo. I had the D’s and the taste of the horrible sauce kept coming up my throat. My tummy felt awful and yes it was because of the meal. It kept me awake at night and I didn’t have much to eat the next day. It ruined what started off as a lovely weekend away. The one thing I soooo regret not doing is taking a photo of the meal and toilets. I just hope the above is enough to go by. I would love to see what the food and hygiene people would say about the food we ate. Thank you for reading.
- Official Description (provided by the hotel):
- Welcome to The York Hotel Weston super Mare in Somerset, a beautifully styled hotel on the seafront. Commanding a premier position opposite Weston Pier it combines breathtaking design with warm, friendly service and stunning sea views across Weston Bay. Featuring a range of newly refurbished, comfortable and spacious bedrooms, chic wine bar, contemporary lounge and stylish restaurant, an unbeatable seafront location in the heart of Weston super Mare makes The York Hotel the place to stay, dine and relax. ... more less
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