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The Grand Atlantic Hotel
Ranked #19 of 28 Hotels in Weston-super-Mare
Nuneaton, United Kingdom
Level Contributor
145 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
“Good value for money”
Reviewed 11 April 2014

Have stayed her many times. Self drive accommodation with half board proved to be yet again very good value when compared with bed & breakfast establishments in the area.Good car parking,they have more than trebled the reserved parking places but still plenty of unreserved places. very welcoming reception staff and all of the waiting staff are friendly and efficient.The food is varied and although basic the ingredients appear to be of good quality and nicely cooked. My request for extra bacon at breakfast was met with a very polite "of course, anything else you would like". Next table at dinner did not fancy the soup variety and a couple of alternatives were offered after the waitress had checked with the kitchen.Wine prices are a little high, but about right for an hotel. A couple of days we returned to the hotel at lunch time and had a sandwich and a beer, once again when compared with cafes in town about same price for food, BUT, freshly made, good ingredients and included crisps and salad, We paid a little extra for a sea view room, comfortable bed, bathroom,etc all OK, The lady who looked after the room deserves a special mention, clean towels,shampoo,etc as needed, room and bathroom cleaned and and fully vacuumed every day, could not be faulted. Beverage tray replenished every day.
Couple of points , in our room floorboards creaked a lot (old building) and the toilet seat came adrift, this was mentioned to reception and fixed very quickly by the maintenance man with a new auto closing toilet seat.
Worth noting that Weston is changing, they now charge to use all public toilets , so its twenty P for a pee. And the pier have now introduced a £1 admission charge per person (including children) this is for each visit. We would normally spend about £5 on coffee and a sandwich on the pier but this time walked across the road and used the sea side cafe.

  • Stayed April 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank AmigoWarwickshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wayno41, General Manager at The Grand Atlantic Hotel, responded to this review, 12 April 2014
Hi AmigoWawrickshire

Great to read your review following your recent stay with us, fantastic to read your comments regarding our food, service and staff. Also the room attendant who looks after your room ( I'll look back and find your room number and let the team member know) and yes I agree the £1 fee for the pier is an odd avenue for the owners to take but heyho I hope if will not detract you from coming to the grand Atlantic again

Regards

Wayne and the team
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578 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (263)
Date | Rating
  • English first
  • Any
English first
Doncaster, United Kingdom
Level Contributor
136 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 10 April 2014 via mobile

Booked my self a room at the Atlantic mid-afternoon on tuesday 8th april , through laterooms i was traveling back north after working further south and messes somwhere to get my head down . The price was £35 b@b single room .read some reviews on the place and they Seemed ok . Location great ,Nice Big car Park (free) Checkin easy, veronica the recepionist every Nice Lady and super professional ,she was very helpful and even said if i didnt wont to eat in hotel that evening she could suggest a Alternative. Nice touch. The room was fine sure has others have said the hotel is in need of a revamp but great for me at a brilllent price . I had a Great sleep and breakfast next Morning was lovley served fr 7.30 . over all a pleasent stay iam sure i will stay here again somtime .

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank yorke_jh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wayno41, General Manager at The Grand Atlantic Hotel, responded to this review, 12 April 2014
Hi,

Great to read your review following your overnight stay with us, fantastic to see that our values of offering a great nights stay with value for money, food, cleanliness and staff friendliness have been recognised once again... Thank you

We hope to see you again

Regards
Wayne and the team
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Stourport-on-Severn, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 April 2014

We have just returned from a 4 nights 5 days self drive at the Grand Atlantic. Staff were very good
and obliging, except the bar maid who did one night who didn't seem to know what she was doing The room was clean and well equipped but it was on the side at the end, it was very cold don't thing the heating reached that far. The food was excellent. Generally we had a good holiday and would go back again.

Room Tip: Rooms on 3rd floor on the side very cold. Probably cool in Summer
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  • Stayed March 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank tompaul1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wayno41, General Manager at The Grand Atlantic Hotel, responded to this review, 9 April 2014
Hi tompaul1945

Thanks fot your review and on the whole it would appear you enjoyed your stay, praising the room, food, service and staff - I will look into the bar staff issue to see if i can see the issue.

kind regards

Wayne and the team
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Poole, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 April 2014

Good location and looks impressive from outside.We were upgraded to a superior room which was large with nice views. The room had information and a menu, however this does not apply to the restaurant only the lounge bar. This should be made clear. We ate in the lounge bar but the food was only just warm and not very nice. The room although parts were cleaned the shower needed a good descaling, and windows were terrible. Heating has a mind of its own !!
All of the staff we met were very friendly and helpful.

Room Tip: Ask for a superior room, well worth it as the others are in need of a serious upgrade.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank griffondor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wayno41, General Manager at The Grand Atlantic Hotel, responded to this review, 7 April 2014
Hi Griffondor,

Many thanks for leaving us your review following your stay with us, sorry to hear our bar lounge menu was not to your satisfaction, this is not a normal comment we receive.

regards

wayne and the team
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London, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 March 2014

Have just returned from my third visit to this hotel as a 7 night self drive break & will get the bad bits out of the way first.

Our first room 103 was in need of a serious makeover, damaged wallpaper & looking very tired + the bathroom/shower was in need of a total refurbishment, the shower was a disgrace & I wouldn't expect these poor standards/conditions in the 21st century.

The drinks are costly, & £6.10 for a 250ml class of Ros'e wine + £14.95 for a 75cl bottle of Tierra Merlot that you can buy in town for £6.50 is nothing less then rampant profiteering by Shearings in my honest opinion.

Now the good bits, The staff make this hotel an excellent place to stay, service by all the staff we encountered was first class & efficient, nothing was a problem & everyone made us feel most welcome.

The hotel was warm throughout & our rooms were spotlessly cleaned everyday + the beds were comfortable.

The food was first class, varied, plentiful, hot excellently prepared & presented, & the dining room staff were quick & efficient so there was no waiting for your meals.

Had I not felt ripped off by the drinks pricing I'd have given this hotel & higher rating.

Room Tip: Pay the extra for a sea view room the higher the better, & don't bother to pay for reserved...
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wayno41, General Manager at The Grand Atlantic Hotel, responded to this review, 7 April 2014
Hi MikeBearsby-Cook

Many thanks for leaving us a review following your 3rd visit with us, it was great to read your positive comments regarding the food, room cleanliness, service and staff friendliness, we are in the very near future starting a refurbishment programme which will see us start doing some more bedrooms and bathrooms.

regards

wayne & the team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 March 2014

I had read some poor reviews of this hotel but having just spent 4 nights there I have to disagree.
The room was warm, clean and although old all the furniture was fit for purpose,and was kept beautifully clean by Amanda. We had asked for a walk in shower but there was no double room available with one so we were offered the use of the shower in an unused single room which I thought was extremely kind an most unexpected.
The food was not five star dining but was well cooked and very good and the waiting staff were hard working, quick and always smiling, special mention to Alina who was just lovely!
The hotel is well situated and great value for money.
The lift is very small, somewhat temperamental but always got there in the end!!
This hotel is not for anyone wanting a top end experience but it does provide a good, well priced break.

Room Tip: worth upgrading to seaview room.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Nola B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wayno41, General Manager at The Grand Atlantic Hotel, responded to this review, 24 March 2014
Hi Nola B

I would like to thank you for taking the time to leave us a review following your recent stay with us, it is pleasing to read your great comments regarding our warm, clean and confortable rooms were "far better than expected" and also our food and service by our friendly team. it is always great to see individuals getting special mentions as it means a lot, I have passed on your comments to Alina and Amanda and we hope to see you again soon

regards

Wayne & the Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rugby, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 March 2014

Just spent a very enjoyable 3 night break at this hotel.We have had several holidays at your hotels and we weren't disappointed in this room.Our room 313 was fine but it was a little noisy because there was an interconnecting door.However it was warm, clean and had everything we needed.The Staff were really good especially the waiting staff and the food was very good.Thank you for a great break.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jeanette R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wayno41, General Manager at The Grand Atlantic Hotel, responded to this review, 14 March 2014
Jeanette R

Many thanks for leaving us a great review following your recent weekend stay with us, it's always good to read that our great friendly staff, good food, and clean comfortable rooms were to your expectations and I will be sure to pass on your comments to the staff.

Regards
Wayne and the team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Grand Atlantic Hotel

Property: The Grand Atlantic Hotel
Address: 32 Beach Road, Weston-super-Mare BS23 1BA, England
Phone Number:
Region: United Kingdom > England > Somerset > Weston-super-Mare
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #19 of 28 Hotels in Weston-super-Mare
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Grand Atlantic Hotel 3*
Number of rooms: 69
Official Description (provided by the hotel):
At the Grand Atlantic Hotel you’ll find a magnificent turreted period property typical of the historic resort of Weston-super-Mare. The hotel stands in an excellent position on the town’s seafront, just a stone’s throw from a safe sandy beach. As well as its proximity to the town, the Grand Atlantic Hotel makes an excellent base from which to explore the West Country. The Hotel houses all of the amenities and facilities you would expect from a Coast and Country venue. In addition, our staff will offer you a warm, friendly welcome, and ensure that your stay is as relaxing and memorable as possible. ... more   less 
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Also Known As:
Grand Atlantic Weston Super Mare
Grand Atlantic Hotel Weston Super Mare
Hotel Grand Atlantic

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