We stayed here 1 night, last minute booking due to the lovely weather! We booked 2 rooms, upon arrival there were 3 people in front of us checking in. We had been standing there 25 minutes before we eventually got to the desk, upon hearing several times throughout our wait "the boss has messed everything up and left to go to the pub, but will be back at 5" (very professional)drinking while at work??!!! We gave our name, we had booked 2 rooms, but he could only find the one booking on a very unorganised pile of check-ins on the desk, in no order what so ever! We advised the guy maybe the 2 rooms are on the one piece of paper because we made the 2 bookings together (he continued to look through the pile) I pointed out the other booking was on the same sheet of paper! Ahhh...but only 1 room has been assigned to us (again this blame was put on the manager who was at the pub) so, we get given 2 keys about 15 minutes later, my parents go to their room, we go to ours. Upon walking to our room we got the feeling it wasn't the best at all, different carpets throughout the hotel, dull, and a little smelly. However, we open the door...... The room was very very dated, yellow curtains which should have been cream I presume. A very old portable tv, a large damp patch on the ceiling, bathroom shower which has seen better days, the outside of it cracked and broken. Not mentioned the lock on the door, which didn't even have a cover on the lock - but a screw to keep the catch behind, so it shut!!!!! I had a missed call from my parents, they had been given a room with 1 single bed, they might have shared a single bed in the past but this was past a joke! They contacted reception and were given another room with a 'double' bed, which was ok. But again, stained, tv only worked if you retuned it, then the channels were constantly breaking up. I'm sure you can imagine this had finalised our view of the hotel and definitely made our decision of never ever returning there. I have taken plenty of photos and shall be sending them with my view of the hotel to the head office!
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