We have just returned from a 4 night stay in this excellently positioned hotel. We found the hotel itself well presented and very clean. Our room (216) was quiet, spacious and comfortable with a good view to the sea and pier. We didn't have much interaction with the staff but what little we saw of them they seemed friendly enough. However, we had booked 2 of our nights to have dinner there and were looking forward to our meal based on previous reviews - unfortunately we were a bit unlucky as on the Sunday night my deep fried brie was cold, the Schnitzal was tasteless and a little soggy and the creme brulee too sweet with no proper brulee topping - we decided at that point not to have our evening meal there again. But then the bacon at breakfast was chewy and overcooked to such an extent that my husband decided only to have a continental breakfast from then on (very unusual for him), but I soldiered on until Tuesday morning when I had to return my cooked breakfast because the bacon was 'grey' on the underside - I returned it to the kitchen and after a long wait I received a replacement breakfast but the bacon on this one was undercooked - so on the last day we didn't even bother to have breakfast at the hotel before we checked out. On checkout we told the Receiptionist about our experience with the food quality and that we hadn't had all the meals we had paid for upfront, but although she appeared concerned about our disatisifaction with the meals there was no offer of a refund. In summary the hotel is great, but the meals seem to be a little 'hit and miss' as we spoke to other guests who had had a lovely meal!
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- Also Known As:
- Royal Hotel Weston Super Mare