This is the third time I have stayed at The Royal with my husband and elderly mother for a short break (3 nights). Overall, this was a good experience. The rooms were clean, comfortable and quiet and offered reasonable value for money. The bar staff and restaurant staff were extremely pleasant and helpful. We ate in the bar two out of the three evenings and thought the food was fine: pretty much what we expected. Felt sorry for the entertainers who were singing on the Friday and Saturday evenings who were playing to a very small audience but they livened the place up a bit.
My only two slight criticisms would be: 1. some of reception staff should take a few customer care tips from the bar staff; 2. Both our rooms had steps leading into the bathroom. I had not come across this in previous stays and it caused my mother a few problems as she is partially disabled. My fault for not double checking on booking, maybe, but perhaps the hotel also has a responsibility for pointing out that some rooms have steps as this is not necessarily something you would assume?
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TripOnline SA, Expedia, Hotels.com, Odigeo, Ebookers and Evoline ltd so you can book your Royal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Royal Hotel Weston Super Mare