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“Ok food, dirty place”
Review of PAUL Richmond

PAUL Richmond
Ranked #4 of 11 Coffee & Tea in Richmond
Price range: US$0 - US$31
Cuisines: Cafe
More restaurant details
Restaurant details
Dining options: Breakfast, Lunch, Seating, Takeout, Wheelchair Accessible
Description: You will find our Bakery & Café at 13 The Quadrant, just down the hill from Richmond Station in this popular and attractive town on the banks of the Thames. Richmond started to grow in importance when Henry VII rebuilt the manor there after a fire in 1497 and named it Rychemonde after his earldom in Yorkshire, at which point its status changed to 'palace', drawing craftsmen and members of the royal household to the village, as well as people moving to the country to escape the plague in the city. In medieval times the Green had been the jousting ground. It was also common land where villagers were allowed to pasture their sheep. It is still there, just a couple of minutes' walk from our café, but minus the sheep. There have been numerous very fine buildings erected in Richmond over the years, many of which still remain. The river frontage is most attractive, Richmond Theatre has an excellent reputation, there are plenty of good shops, the nearby Royal Botanic Gardens at Kew are glorious, whilst Richmond Park itself is one of the great Royal Parks and the largest enclosed space in London. Covering 2,470 acres, it was first enclosed in 1637 by Charles I to provide a hunting ground close to Richmond Palace and Hampton Court. The oaks in the park are very old, some of them representing the survivors of the medieval forests which once surrounded London. Seeing the herds of red and fallow deer is a particular pleasure. We look forward to welcoming you to PAUL in Richmond. Come in for a Parisian-style breakfast, a light lunch, teas, coffees and delicious patisserie, or just to buy your daily bread from our freshly baked, hand made range. Closest station is Richmond (District Line, London Overground, National Rail). 30 seats are available. Disabled access available. Free wi-fi.
London, United Kingdom
Level Contributor
69 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
“Ok food, dirty place”
Reviewed 11 August 2014 via mobile

Chairs, walls, menu holders, sugar holders, floor, etc etc. Clean it all properly every day & it will be a lot nicer.
Food ok, coffee ok. Flies not ok.

Helpful?
Thank chefchef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAULUK L, Public Relations Manager at PAUL Richmond, responded to this review, 23 June 2016
We would like to apologize for the inconvenience caused to you and also would like to convey that we really appreciate the time you have taken to notify us about this.

We really do hope this will not stop you from visiting our store again.

Team PAUL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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62 reviews from our community

Visitor rating
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    22
    11
    8
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Richmond, United Kingdom
Level Contributor
183 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
“A bit of France”
Reviewed 29 July 2014

Love the bread and other patisserie. Always fresh tasting. The cakes are also to die for. There is also place to sip a coffee with your croissant/sandwich or cake. Have never been disappointed

Visited July 2014
Helpful?
Thank joycedano1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAULUK L, Public Relations Manager at PAUL Richmond, responded to this review, 23 June 2016
Thank You very much joycedano1. We really appreciate your feedback. Your words of praise will definitely motivate us to keep on improving every day and providing super high standards of service.

Enjoy!

Team Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
184 reviews
118 restaurant reviews
common_n_restaurant_reviews_1bd8 186 helpful votes
“Wow, went in for a spot of lunch and left feeling somewhat fleeced...”
Reviewed 26 June 2014

a sub roll with a slice of beef and gherkins and a packet of crisps for a fiver... ridiculous!

don't get me wrong the place looks great and very inviting, but for that money I would expect a lot more...

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Unicornbud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAULUK L, Public Relations Manager at PAUL Richmond, responded to this review, 23 June 2016
We would like to apologize for the inconvenience caused to you and also would like to convey that we really appreciate the time you have taken to notify us about this.

We really do hope this will not stop you from visiting our store again.

Team PAUL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Ok”
Reviewed 19 June 2014 via mobile

Good pastries, OK coffee, overprised, no customer survive - didn't even get hello, just a big long stare until I got asked what would I like...

Helpful?
Thank Valeriya T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAULUK L, Public Relations Manager at PAUL Richmond, responded to this review, 23 June 2016
We would like to apologize for the inconvenience caused to you and also would like to convey that we really appreciate the time you have taken to notify us about this.

We really do hope this will not stop you from visiting our store again.

Team PAUL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Twickenham, United Kingdom
Level Contributor
60 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Cake and coffee”
Reviewed 17 June 2014

Best value when looking for coffee cake and a sandwich in Richmond. The bread was fantastic. Only negative was standing in a line to order table service would be nice.

Visited May 2014
Helpful?
Thank Donna N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAULUK L, Public Relations Manager at PAUL Richmond, responded to this review, 23 June 2016
Thank You very much Donna M. We really appreciate your feedback. Your words of praise will definitely motivate us to keep on improving every day and providing super high standards of service.

We really do hope this will not stop you from visiting our store again.

Team Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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