We had our wedding booked here, but the staff were absolutely appalling. Very hateful and very rude, they looked down their noses at us and treated us like trash. We were completely insulted by them on a number of occasions and were threatened by the hotel management. We ended up being forced to take our money back just a few weeks before the big day! The hotel management had me in tears and we didn't get so much as an apology. I have never ever dealt with such a terrible company and would not recommend the place to my worst enemy.
- Official Description (provided by the hotel):
- Located in the charming town of Richmond, Surrey, and only seven miles from Central London, London’s West End and Heathrow Airport, Richmond Hill Hotel is a 4 star hotel that features accommodation, restaurant, meeting and event rooms and a fabulous leisure centre. The hotel is near Richmond Station which is on the District line and only 7 miles from Heathrow airport ... more less
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- Also Known As:
- Richmond Hill Hotel Richmond