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“Romantic Dinner and Stay”

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Richmond Hill Hotel
Ranked #3 of 14 Hotels in Richmond
Certificate of Excellence
Reviewed 27 May 2014

I booked a room and dinner at the Richmond Hill Hotel for my Fiancée and I on the 4 October 13, exactly 1 year to the day we are to get married. I thought it would be a nice suprise as we are having our wedding reception at the hotel, so I believed it would be a nice treat and poignant to be at the location exactly one year to the day when we will be in the same place, but husband and wife.

I contacted the Richmond Hill Hotel to see if the chef could put together a special dessert as a suprise for my Fiancée and I was not let down. I cannot fault how much the Richmond Hill Hotel went out of their way to help a romantic like me out. The Chef put together a dessert saying '1 Year to Go' and my Fiancée was over the moon, so thank you.

We had the cod for dinner in the restaurant and I must say it was one of best meals we had ever had! We have it as one of our Breakfast Menu Options it was that good!

The room we had was also great and the bed was very comfortable. The breakfast also was very nice indeed. I cannot fault it at all.

As above we are to having our wedding reception at the Richmond Hill Hotel and are both looking forward to it a lot.

I will be staying at the Richmond Hill Hotel the night before the wedding, so hopefully I will have just as a great experience before the nerves kick in!

  • Stayed: October 2013, travelled as a couple
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Thank Payno2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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858 - 864 of 1,508 reviews

Reviewed 26 May 2014

Took our son to London for the first time and used this hotel as a base. Lovely location and a great walk into Richmond. Staff fussed around our little boy and nothing seemed too much trouble. Will definitely stay here again. Food great, room great, location great. What more could you want?

  • Stayed: May 2014, travelled with family
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Thank TMA2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014 via mobile

Very personable staff, lovely room although I imagine the old ill fitting windows might be a problem in the winter. Wonderful location, great restaurant.

Health club was included, small sauna, steam room, gym, pool etc. Avoid just after the kids have been kicked out of school!

Would be very happy to go back.

Stayed: May 2014, travelled as a couple
Thank Unreal_Andy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2014

The hotel is in a wonderful location with views down to the river and the staff were cheerful, helpful and couldn't do enough to ensure an enjoyable stay. The breakfast choice was excellent and dinner in the restaurant was also very good. The room was very clean and comfortable and we couldn't fault anything. I would recommend this hotel to everybody and will definitely stay there again.

Room Tip: Ask for a room with a view
  • Stayed: May 2014, travelled as a couple
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Thank Lesley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2014

Seriously needs a remodel. Carpet is filthy, room smells, I'm afraid to touch anything. One girl at the front desk was very helpful and probably deserves to work at a nicer hotel. Every one else working at the hotel seems useless.

  • Stayed: May 2014
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Thank Ccrp2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this reviewResponded 22 May 2014

Dear Ccrp

I was disappointed to read your brief review of your time at the Hotel. I have contacted you via Trip advisor to finds out more details of your stay as I cannot find any records of a room report of this nature. We will obviously review the room referred to when we know which one to look at. Our rooms are cleaned daily in detail by our housekeeping team so unusual smells or damage are brought to our attention and the rooms removed from service. If you would provide me with some further information regarding your stay with us I would like to investigate further.

I look forward to hearing from you.

kind regards

Diane Tapner-Evans
General manager

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Reviewed 21 May 2014

Celebrated our anniversary here.

Nice weekend break without leaving home, but the sublime location in a beautiful area of London made it feel like we were away.

Would definitely recommend this hotel for like-minded couples.

  • Stayed: May 2014, travelled as a couple
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Thank N2Spur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this reviewResponded 22 May 2014

Dear Guest

Thank you for your review of your time at Richmond Hill Hotel.

I am really delighted you had such a lovely weekend.

Kind regards

Diane Tapner-Evans
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

I got a great deal at the hotel and knew the area. Perfect location and really nice hotel and we had an excellent room. However the service in restaurant and bar let it down really which is a shame. Not all staff I hasten to add and the food was good.
I would recommend staying. Mangement please just tweak the bar service and some of the breakfast offerings.

  • Stayed: May 2014
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Thank Miss J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this reviewResponded 22 May 2014

Dear Miss J

Thank you for your review of your stay with us in Richmond. I am pleased that you found your stay enjoyable. I have noted your comments regarding the service delivery in the restaurant and I will explore how we can improve this to keep in line with the other areas of the Hotel. Ideas for improving choice at breakfast are always welcome, please do not hesitate to contact me with them and we will look at making changes if appropriate. Chef was delighted to read that you enjoyed the food served.

I do hope you return to the area again, when we hope you choose to stay with us at Richmond Hill Hotel.

Kind regards

Diane

Diane Tapner-Evans
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Richmond Hill Hotel

Address: 144-150 Richmond Hill, Richmond TW10 6RW, England
Region: United Kingdom > England > Greater London > Richmond
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Richmond
#5 Family Hotel in Richmond
#7 Business Hotel in Richmond
#7 Romantic Hotel in Richmond
Price Range: £85 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Richmond Hill Hotel 4*
Number of rooms: 149
Official Description (provided by the hotel):
Located in the charming town of Richmond, Surrey, and only seven miles from Central London, London’s West End and Heathrow Airport, Richmond Hill Hotel is a 4 star hotel that features accommodation, restaurant, meeting and event rooms and a fabulous leisure centre. The hotel is near Richmond Station which is on the District line and only 7 miles from Heathrow airport ... more   less 
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Also Known As:
Richmond Hill Hotel Richmond

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