Stayed here with friends for the Amlin/Heineken Cup weekend. Overall, pretty good for London and Richmond - but don't be fooled by the hotel webpage.
1. Easy to find, we didn't have any problems at all parking - but could see how it does get busy and then you are trying to find a space on the street.
2. I don't know his name (no name badge) but the chap (black guy, thirties, short hair) on reception was probably the most friendly, helpful, enthusiastic, posite, cheerful, welcoming receptionist I have encountered in 20+ years of travelling. A real credit to the hotel.
3. The staff were great - we needed 6 seater taxis, and all arranged with minimum of fuss
4. Beds comfortable and clean - good night sleep (just)
5. Water pressure was something else - even in the loft room the shower pinned you to the floor. Magic!
6. Very close to Richmond Park
7. A nice walk to Twickenham Stadium/Stoop along by the river all the way to Barmy Arms. Go to the far side of the river as we couldn't see any bridges to cross over.
Not so positives:
1. We were in the loft room and the skylight had the thinnest of blinds - let in a lot of light in the morning (couldn't move as fully booked)
2. For an "executive" room or 4* hotel there were no buscuits with the tea & coffee (which was cheap coffee - non-branded rubbish, this kind of penny pinching is detrimental). Small things but make a difference.
3. It had a 'tidy up' - but done on the cheap (could see where the painters had gone around the blind in the bathroom rather than simply remove it and do a proper job). Fittings missing off windows etc.
4. Don't be fooled by the "in room entertainment system" - this is a television! About six channels worked,
5. Make sure you don't get the room above the bar. Our friends were "upgraded" and were kept awake with the party downstairs two nights on the trot.
We begrudge paying £12-£16 a head for breakfast (not tight, but it seems a touch OTT) - so we strolled into Richmond and found a cracking little Italian place between Next/Fish Works that did a full cooked for £5 (inc tea/coffee) or a "Fat Boy" for £6. Go for the Fat Boy - it is worth it.
To summarise - would we stay here again for a Twickenham weekend - on balance, yes we would. It is good value for where it is, clean and tidy - just needs to do a few little things to get a 5* review.
- Official Description (provided by the hotel):
- The four star Richmond Gate Hotel is an elegant eighteenth century building situated at the top of Richmond Hill. Located in Surrey just 7 miles from London's West End and within easy distance from London Heathrow Airport. Richmond Gate is ideally located for visiting the attractions of West London and Surrey, including Twickenham Rugby Ground, Wimbledon Tennis, the new Wembley Stadium, Kew Gardens and Hampton Court Palace. ... more less
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