Stayed for 3 nights for 38th wedding anniverary. No offer of assistance with luggage up 48 stairs to dark attic room that was supposedly an executive room with luxurious furnishings and fireplace, these elements were missing. Apart from 1 young lady staff were un co-operatve and poker faced. There was a smell of drains on ground floor. Will not stay here again give me the Peterham or Richmond Hill for friendly and courteous staff.
- Official Description (provided by the hotel):
- The four star Richmond Gate Hotel is an elegant eighteenth century building situated at the top of Richmond Hill. Located in Surrey just 7 miles from London's West End and within easy distance from London Heathrow Airport. Richmond Gate is ideally located for visiting the attractions of West London and Surrey, including Twickenham Rugby Ground, Wimbledon Tennis, the new Wembley Stadium, Kew Gardens and Hampton Court Palace. ... more less
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