Myself and my boyfriend stayed at the Riverside Hotel when visiting Richmond for a friends wedding.
Firstly we were disappointed with the lack of parking available. There did not seem to be any parking attached to the hotel and when we stopped by the side of the hotel to ask the hotelier where we were to park we were directed to the NCP. This was quite a walk from the hotel (when carrying luggage) and expensive. We later found out that there were some spaces for the hotel but we were not told about them.
After a long check-in we were sent to the second floor - there was no lift and the stairs were very steep and too narrow to walk up with a case.
The room was clean but very small and in desperate need of refurbishment. The bed frame was broken in our room as well as one of the chairs. The en-suite was tiny and I felt quite claustrophoic when in there. The fan also produced quite a strong chemical smell which was unpleasant.
The cooked breakfast was very small and served on a side plate although you could have as much toast as you wanted.
The female staff were very nice although the owner of the hotel was quite standoffish.
I would only stay here again if there were no other rooms available in Richmond.
- Also Known As:
- Riverside Hotel Richmond