I booked on behalf of a guest for one night. We also organised dinner for four people the same night.
First impressions are pretty poor - parked my car at the side of the hotel next to an overflowing dustbin that absolutely stunk. Inside the hotel - evidence of neglect is pretty much everywhere - peeling paint and frayed carpets on the ground floor. Normally i'm pretty relaxed when it comes to hotels - however, at £250 per night, this was simply not good enough.
Dinner was like a scene out of the keystone cops - whilst the waitress was very friendly, her support team seemed like they had never been inside a restaurant before - such was the poor quality of service. We waited over an hour for our starters and when hte main dish came - it was cold. The food however, was pretty good when it eventually arrived.
I normally book guests in at the Petersham along the river - cheaper rooms and mch more palatial with faultess service and fantastic food.
- Official Description (provided by the hotel):
- The Bingham is a restaurant with rooms in a beautiful Georgian townhouse overlooking the Thames and has been awarded an AA red star. Refurbished in a classic chic style, its award-winning restaurant has three AA Rosettes. The Bingham has also won awards for its afternoon tea. There is a destination cocktail bar, and the Bingham has 15 individually designed bedrooms, all en-suite. The popular Garden Rooms events space, and riverside garden are ideal for business and family celebrations, and weddings. Located in a picturesque riverside setting just minutes from Richmond town centre, Richmond's Royal Park, and world famous attractions such as Kew Gardens, and Hampton Court Palace, are all within easy reach. ... more less
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- Also Known As:
- Bingham Hotel Richmond-Upon-Thames
- Rodeway Inn Richmond