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“Brilliant” 5 of 5 bubbles
Review of The Tea Box - CLOSED

The Tea Box
Price range: US$5 - US$30
Cuisines: Cafe, British
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Brunch, Dinner, Breakfast, Lunch, Highchairs Available, Reservations, Seating, Waitstaff
Description: We are a specialist tea house, set in the delightful centre of Richmond upon Thames, that serves over 50 teas as well as Monmouth coffee, tea cocktails, champagne, wine, beer and cider. Our extensive food menu has something for everyone and for those wishing to celebrate a special occasion we can put on a generous afternoon tea at only £18.50 Per person. If you need loose leaf tea or any tea ware we also sell a wide range of tea infusers, strainers, teapots and other tea accessories as well tea in a range of sizes, both in refill bags and tins. You can even enjoy a drink and snack while listening to live jazz on the last Sunday of every month, poetry on the second Friday of every month or storytelling for adults on the first Friday of every month (ring us to check if you need to buy tickets first). Want to learn to knit or make new friends? Come along between 7pm-9pm on Wednesdays for our Social Knitwork night.
2 reviews
“Brilliant”
5 of 5 bubbles Reviewed 30 July 2014 via mobile

Lovely place, quiet and calming. Friendly helpful staff and good food.

Even though we arrived earlier than our booking time they were happy to seat us and as it was our first time doing an afternoon tea thing they walked us through the menu in a really helpful way

Highly recommended

Helpful?
Thank Phil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

164 reviews from our community

Visitor rating
    46
    39
    18
    26
    35
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
56 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Good cake and scones, excellent teas”
4 of 5 bubbles Reviewed 28 July 2014

I always enjoy coming to this little cafe. It's quaintly old-fashioned inside, but it also has pleasant outdoor seating for sunnier days. The teas are fantastic - especially the lapsang souchong which isn't often available elsewhere. They bring you a little timer so you know exactly when to start pouring your tea.

The scones are homemade and they are generous with the clotted cream. The coffee and walnut cake is also very good and squidgey.

  • Visited June 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank A C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, United Kingdom
1 review
“TEAtime”
4 of 5 bubbles Reviewed 24 July 2014

A wonderful evening, a great place to meet new friends, a first date, with the ability to enjoy great conversation in a comfortable, cosy, eclectic atmosphere. Great selection of teas, scrumptious cakes and lite bites if you wish. We met here for our first night book club meeting - yet to be named. A great place for a group to meet and have a fun night without all the hustle and bustle of downtown Richmond or the typical loud riverside pub atmosphere. A MUST VISIT! It may look closed as the lighting is low - but check the door as they are probably open.

  • Visited July 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank taylormadebooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Twickenham, United Kingdom
Level Contributor
57 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Disappointing experience”
1 of 5 bubbles Reviewed 17 June 2014

An upsetting experience from start to end. Afternoon tea is not just about expensive tea it is about the quality of the food and most importantly ensuring the table is set and the tea and food are served in an orderly fashion. Having enough staff and not pouring salt into the food is vital. I would not recommend and see other reviewers have experienced the same unpleasant experience my family did.

  • Visited May 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
2 Thank Donna N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemma S, Owner at The Tea Box, responded to this review, 19 June 2014
Dear Donna

We were sorry to hear you did not enjoy your afternoon experience with us as we have many customers who have loved our less stuffy more atmospheric intimate venue for afternoon tea and have returned time and time again. I have looked through our bookings and cannot find one under your name. As the owner I was asked on one occasion about salt being added to some food which it was not. Our food is high quality and the afternoon tea does definitely not contain added salt - it only consists of the best smoked salmon, preservative free bread made by a local (successful and expanding business), cakes made within a 2 mile radius by local bakers and clotted cream delivered direct from Devon. If you would be mind enough to specify which food you were unhappy with, we can look into the matter on your behalf? As we take all feedback seriously and respond we would be interested to know when you visited (day/time), if you made a booking and if so how many guests/booking name to determine what happened on this occasion with a view to rectifying any process/on-the-job training if needed? Many thanks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Didn't get to try the food”
1 of 5 bubbles Reviewed 31 May 2014 via mobile

I am afraid we walked out after 45 minutes of waiting for a tea and scone. Nothing too difficult. Or so we thought. Kept driving past this and saying we should try it. Well we tried. Scones at waterstones not a bad alternative at half the price and within 5 mins of arriving albeit without that olde English feel

Helpful?
3 Thank Stuart100_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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