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“Dirty room” 1 of 5 bubbles
Review of Shandon House Hotel

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Shandon House Hotel
Ranked #6 of 12 Richmond B&B and Inns
London, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Dirty room”
1 of 5 bubbles Reviewed 1 March 2013

We had the double room near the reception. The cleanest of the room was a lot to de desired. I wrote hello on the dust on the headboard. The bedside tables we had to wipe the dust of them. Didn't feel I could have a shower tiles on the floor all cracked and the bathroom looked out to the road. The noise that we heard from our room couldn't sleep with staff from the hotel going in and out and also because the noise upstairs. The walls very flimsy. This is an old Victorian house converted into a hotel in Richmond. Stay in the travel lodge better value for money. We paid £80 wish we hadn't listen to me I'm not joking.Also we just had a room they wanted £20 for breakfast say no more

Room Tip: Don't have the room behind reception
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  • Stayed February 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Sarah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shandon-Richmond, Manager at Shandon House Hotel, responded to this review, 3 March 2013
The rate of £80 for this room includes VAT and continental breakfast, there are no additional charges for breakfast. This bathroom (Room 6) does have a window in the bathroom however the glass is frosted.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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95 reviews from our community

Traveller rating
    14
    37
    22
    13
    9
See reviews for
15
24
23
18
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 15 February 2013 via mobile

A new job has me based in Richmond and as the hotel round the corner I can't fault it. If you want all the trimmings then this isn't the hotel for you. If all you went is a comfy bed, good breakfast and a relaxing stay then this is for you. Ok, so it's under the Heathrow approach and the first plane of the morning can waken you, but this is a minor point.
Well worth the money. Will be staying here a lot this year.

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AdrianDungey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, Scotland, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 13 February 2013

Two night stay for rugby match at nearby Twickenham. A comfortable, convenient hotel near the station and within easy walking distance of the stadium (although there was an excellent shuttle bus service on the day). Breakfast was cereal and toast, but plenty of cafes a ten- minute walk away offering full English. My only slight grump was the very small washbasin in the shower room. Pleasant staff and free wifi. Nice big flatscreen telly.

  • Stayed February 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 5 February 2013

Hotel is very well located in the heart of Richmond. Rooms are clean and nicely decorated. Staff was attentive and helpful. We stayed in a big room street side for 1 night.
The bed was comfortable and the room clean. Bathroom could have done with some paint but was otherwise clean.

  • Stayed January 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank palezieu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
283 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 bubbles Reviewed 21 January 2013

I needed a hotel close to central Richmond. This is about 5 minutes' walk from the station. I had a single room in the basement. It was clean, quiet and spacious. It had everything I needed. As other reviewers have said, the breakfast is not up to much but it's adequate. I would stay at this hotel again.

Stayed January 2013, travelled solo
Helpful?
2 Thank MVC499
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santiago, Chile
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 23 October 2012

I went to Richmond to do research at the Archives and booked a room for 12 nights.
Even though photocopying is advertised as one of the facilities, they said it was not available.
The mattress was awful and had to ask them to change it.
The hotel information sheet was not in the room and the receptionist told me he was too busy to find one.
As I didn’t have the information, I made international calls using a card and latter was charged for connection.
They wanted to charge me 5 pounds for dry cleaning. Fortunately I kept the receipt which showed it cost 1.5.
One morning I was some minutes late for breakfast and the woman in charge was so rude that I ended up buying my breakfast at the supermarket.
Alison and Andrew were very helpful.

  • Stayed October 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank Researcher474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Richmond hotels

Liverpool, United Kingdom
1 review
5 of 5 bubbles Reviewed 24 September 2012

This is a budget hotel that belies its charges. while the rooms are bijou the standards are not. Convenient for rail and road connections. The rooms are clean and dressed to a good standard,but don't fall out of bed in room 7 as you may check yourself out. the welcome was a delight and the breakfast room clean with good service. In closing thank you for two good days.

  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shandon House Hotel

Property: Shandon House Hotel
Address: 36-38 Church Road, Richmond TW9 1UA, England
Region: United Kingdom > England > Greater London > Richmond
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #6 of 12 B&Bs / Inns in Richmond
Price Range (Based on Average Rates): £
Hotel Class:2 star — Shandon House Hotel 2*
Number of rooms: 23
Official Description (provided by the hotel):
Just a few hundred metres from Richmond Station and the town centre, the Shandon House Hotel offers free parking and clean, modern and stylish rooms at great-value prices. The Shandon House Hotel has a good, central location, close to all of Richmond's bars, restaurants and leisure facilities. Richmond London Underground and National Rail station offers easy access to London and the Home Counties. Trains run regularly to the heart of the capital, with Clapham Junction just 10 minutes away and London Waterloo just 20 minutes away. The attractive Victorian building houses newly refurbished rooms, all of which are comfortable, stylish and modern, and have LED flat-screen televisions with built-in Freeview, good quality beds and crisp bed linen. The bathrooms have granite surfaces, wall-size mirrors, chrome fittings and simple, yet stylish white tiles. Reception is open 24 hours and a continental buffet breakfast is available each day in the conservatory breakfast room. Free on-site parking is limited and is subject to availability. ... more   less 
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Also Known As:
Shandon Hotel Richmond

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