Stayed at this hotel last month, comfortable rooms, breakfast was fine and hotel in a good location. The only down side is the really poor customer service and unbelievably from the Hotel Manager who is particularly rude! Customer service is definitely not her forte. I asked for 2 small items to be sent to me as I had left them in the room on departure and I have not received these items, although the Hotel has charged me, so make sure you take all of your belongings with you!
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- Also Known As:
- Richmond Hotel Richmond-Upon-Thames