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Richmond Inn Hotel
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Reviews (203)
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All reviewscontinental breakfastreasonable pricingclean and friendly stafftrain stationcar parktown centrestayed for four nightshour receptionseparate roomsnice place to staylocation is greatlarge comfortable bedair conpleasant hotellimited parkingshower over the bathrugby trip
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108 - 113 of 203 reviews
Reviewed 2 December 2013

A last minute 'walk in' and offered a good £75 a night rate. I stayed here for convenience really as it's well located for Richmond, the station and the shops in Richmond.

Friendly and efficient welcome from the manager and her very enthusiastic helper (Maybe a little bit too much - but no harm!) Room a good size with everything you need, good sized bathroom, comfy bed, etc. Room was quite dated - more middle of the road B&B than 4star hotel, but for £75 cant complain.

Radiator needed bleeding and asked for addition pillows, both requests full filled (After a quick reminder) but no complaints.

VERY basic continental breakfast - nothing special, but Starbucks and other places close by!

For a weekday business hotel, or a weekend break 'just need somewhere to sleep' type hotel this place is ideal - if you are looking for that somewhere special - this is not for you

Room Tip: Rooms can be noisy, its on a main road Sometimes in Heathrow Flight path Don't rely on Breakfast or facilities!
  • Stayed: December 2013, travelled on business
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1  Thank Simon_Givens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2013

We had an overnight transit in London and selected this on price. The manager upgraded us from a twin to a lovely large double with a sunroom. Very good of her to do this. Well positioned
to Richmond for thirty minute commute to London Waterloo. Also plenty of good dining options.

  • Stayed: November 2013, travelled as a couple
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Thank KewParkRanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2013

I stayed here with a colleague whilst on business locally, we had stayed the previous week in another local hotel which was around £20 per night cheaper, it was the best £20 we spent as the hotels were like night and day. The staff at Richmond Inn are very friendly and professional and go to great lengths to make sure you have everything you need. The rooms are well maintained up to date clean an modern. Sizes do vary quite a bit I had an average London hotel size room and an enormous room. The on-site parking is very handy. Can't comment on the breakfast as we were out too early to try it but I would have no hesitation in staying here again.

  • Stayed: November 2013, travelled on business
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Thank Simon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

Stayed at this hotel last month, comfortable rooms, breakfast was fine and hotel in a good location. The only down side is the really poor customer service and unbelievably from the Hotel Manager who is particularly rude! Customer service is definitely not her forte. I asked for 2 small items to be sent to me as I had left them in the room on departure and I have not received these items, although the Hotel has charged me, so make sure you take all of your belongings with you!

  • Stayed: October 2013, travelled on business
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1  Thank 55Caroline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

I styed in this hotel a few weeks ago (early november) and i was very pleased with it. The rooms are spacious, very clean and confortable. It has very nice decorations in room and bathrooms making it feel as if you were home.
It is perfect if you are working in Richmond or visiting London as it is only 2 minutes away from the train station.
Great service and very pleasnt staff. The manager, Cecilia, was very nice and welcoming. The price is very reasonable. I highly recommend this hotel.

  • Stayed: November 2013
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Thank Juanki2607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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