We arrived at this hotel in the pouring rain after driving all day. To our dismay the owner greeted us by saying she had given away the particular room I had booked, given a credit card guarantee for and had received a written confirmation. I’d arranged this by phone several weeks in advance, and was staying there only because I was offered this particular room. She said she gave it to a man who didn’t like his room and he was staying for 4 nights whilst we were only staying for one. She offered us a choice of two other rooms at a reduced rate, one with the wrong bedding configuration and the other we reluctantly accepted as we were too weary to look for another hotel. She said it was over the kitchen but we didn’t realise its noise and odours would be so unpleasant. My opinion of the hotel is affected by this incident and the on-going refurbishment of the hotel which needs to be completed to be up to a three star standard. However, the location beside the loch is good and the staff were pleasant.
- Official Description (provided by the hotel):
- With its relaxed atmosphere, beautiful loch-side setting, dramatic views of the mountains, near to Glencoe, Ballachulish, Fort William and Ben Nevis, this privately owned, family-run hotel in the heart of Lochaber has everything you could want for activity based Highlands holidays, or stress-free breaks in Scotland away from it all, enjoying the Scottish scenery and breathing the fresh, clean air. After opening our own Gin Distillery in the hotel's grounds late 2017 you can now taste our small batch craft distilled gins in our award winning bar! ... more less
- Reservation Options:
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- Also Known As:
- Hotel Loch Leven
- Loch Leven Onich
- Loch Leven Hotel North Ballachulish, Scotland