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“Modern and very comfortable”

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Best Western Plus Wine Country Hotel & Suites
Ranked #2 of 5 Hotels in West Kelowna
Certificate of Excellence
Birmingham, United Kingdom
Level 6 Contributor
149 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Modern and very comfortable”
Reviewed 25 September 2013

This gave the impression of the being a new property. It was modern and very well equipped. The front desk staff were welcoming and knowledgeable, providing all the information about what was available locally that I needed. (A few local shops and restaurants give discounts to residents.) My room was excellent with everything I needed. Breakfast was the usual Best Western offering but with eggs and bacon/sausage available. I look forward to my next stay here.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank wakeupjames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, 30 September 2013
On behalf of our entire team, I would like to thank you for taking the time to write this response. It is important to us to ensure we provide a positive experience.

Yours in hospitality

Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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699 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (158)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
EDMONTON AB, Canada
2 reviews
Reviewed 25 September 2013

Room with one King Size Beds King size mattress was callaped on one side, moved us to room with two queen size beds which were good. Breakfast and staff in breakfast room were very good. Good location rooms facing Sonoma Pines Golf Course.

  • Stayed September 2013, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Harvey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, 30 September 2013
On behalf of our entire team, I would like to thank you for taking the time to write this response. It is important to us to ensure we provide a positive experience. I did not understand your comment on the king size bed which is situated in a room on it's own

Yours in hospitality

Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
turlock, california
Level 6 Contributor
244 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 24 September 2013

We stopped here but alas they were full. And I'm a Best Western kind of traveler when I have no reservations w/other places.....but Dan and Diane at the front counter went out of their way to find us a room at the Comfort Inn and Suites, gave us directions, wished us luck and even let us use the 'facilities'. They were great and management needs to know that "Thelma and Louise" were grateful for their concern and help.

  • Stayed September 2013, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank candydawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, 30 September 2013
On behalf of our entire team, I would like to thank you for taking the time to write this response. It is important to us to ensure we provide a positive experience.

Yours in hospitality

Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 September 2013

This hotel is very nice, and the most important thing to me: clean! The whole hotel is beautiful, the room is big and very beautiful too. The breakfast is very good, simple but good with all the basic stuff: eggs, yogurt, waffle... I stayed there for 2 night and I was really satisfied!

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bias23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, 30 September 2013
On behalf of our entire team, I would like to thank you for taking the time to write this response. It is important to us to ensure we provide a positive experience.

Yours in hospitality

Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 September 2013

The hotel was nice and clean and beds were better than average. We stayed 4 nights and after the first day the bed was not made and the bathroom not cleaned and consumables not replaced. The one late one night my wife had to make the bed. It took a complaint before they started to make the bed again clean the bathroom and replace consumables.
We had the look onto the golf course but the road was also busy at night and if you have your window open it is very noisy. Also delivery trucks make a racket very early in the morning. The hotel and the breakfast are very nice but the noise I can do without.

Room Tip: The room facing the golf course is still your best bet
See more room tips
  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bernard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, 30 September 2013
On behalf of our entire team, I would like to thank you for taking the time to write this response. We do hope that you will visit us again

Sincerely,

Elfriede Schmoll
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 September 2013

I frequently travel to Kelowna for business and I can count on consistent, high-quality service and ammenities at this Best Western Plus. I would never book anywhere else! There are great restaurants nearby, great views, beaches, friendly staff to assist you in enjoying these features. I absolutely recommend this hotel.

  • Stayed September 2013, travelled on business
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank Teresa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, 30 September 2013
On behalf of our entire team, I would like to thank you for taking the time to write this response. It is important to us to ensure we provide an excellent experience.

Sincerely,

Elfriede Schmoll
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Kelowna, Canada
Level 4 Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 21 September 2013

If you are a clean freak like me then you will enjoy your stay in the Best Western Plus Wine Country. Rooms, elevators, breakfast nook etc were all really clean. Staff were friendly and very accommodating.

Room Tip: While the view of the golf course is stunning, this is definitely the noisier side of the hotel. Ho...
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pauline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, 22 September 2013
Many thanks for staying with us on your trip to the Okanagan. We do hope that you will be visiting us again

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Wine Country Hotel & Suites

Property: Best Western Plus Wine Country Hotel & Suites
Address: 3460 Carrington Road | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 3C1, Canada (Formerly BEST WESTERN PLUS Wine Country Hotel & Suites)
Phone Number:
Region: Canada > British Columbia > Okanagan Valley > West Kelowna
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in West Kelowna
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Wine Country Hotel & Suites 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Experience a rare combination of luxury and hospitality when you stay at the BEST WESTERN PLUS Wine Country Hotel & Suites in West Kelowna, British Columbia. Situated at the head of British Columbia's stunning Okanagan Valley, Kelowna offers visitors the unique opportunity to enjoy both the great outdoors and a rich mix of culture and urban energy. Visitors flock to the Kelowna area all year long to enjoy its scenic natural beauty, majestic mountains, sparkling lakes, and bucolic vineyard vistas. ... more   less 
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Also Known As:
Best Western Plus Wine Country Hotel & Suites Kelowna/West Kelowna, Canada

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