Room ok but I think we were located too close to elevator and pool area. Noisey hallways. Room clean and spacious enough but just didn't feel cozy! Barely enough towels and no glass wear to drink from, only styrofoam cups. Office chair good and desk area ok but barely enough plug-ins for iPhones and laptop. Bed pretty firm but ok. Curtains a little weird as we had to use black-out liners right away so no one could see into ground level floor. Curtains wouldn't completely close and blew-up with heater fan. Staff friendly. Everything just seemed slightly below Best Western Plus rating, just ordinary. Breakfast area crowded and food lay-out awkward. Chairs way too big for tables. Food could have up scaled, especially eggs, oatmeal, fresh fruit and pastries/muffins. Again, no china, only paper plates and plastic cutlery, needed to be up-scaled!
- Official Description (provided by the hotel):
- Experience a rare combination of luxury and hospitality when you stay at the BEST WESTERN PLUS Wine Country Hotel & Suites in West Kelowna, British Columbia. Situated at the head of British Columbia's stunning Okanagan Valley, Kelowna offers visitors the unique opportunity to enjoy both the great outdoors and a rich mix of culture and urban energy. Visitors flock to the Kelowna area all year long to enjoy its scenic natural beauty, majestic mountains, sparkling lakes, and bucolic vineyard vistas. ... more less
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- Also Known As:
- BEST WESTERN PLUS Wine Country Hotel & Suites Kelowna/West Kelowna, Canada