We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“overall review”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
BEST WESTERN PLUS Wine Country Hotel & Suites
Ranked #2 of 5 Hotels in West Kelowna
Castlegar, Canada
1 review
“overall review”
5 of 5 bubbles Reviewed 4 May 2014

The hotel was very clean and well kept. The staff were very helpful upon arrival.. Checkout took a long time - not sure what the problem was. The lobby was so overcrowded with people trying to get in and out. Our room overlooked the golf course which was a very peaceful view.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review, 11 May 2014
Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. As we are in wine country, we love to help our guests having the best wine experience we can provide for them. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes as well as hotel accommodations are cheaper. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

643 reviews from our community

Traveller rating
    302
    233
    60
    23
    25
See reviews for
224
233
27
73
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (156)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
vernon, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 May 2014

very pleasant staf. we were on our anniversay in Keolwna bc wine country and didn't want anything to spoil the experience. as usual, best western met our expections and exceeded them as not only were the hotel amenities tops but we were within a five minute cab ride from 7 or 8 estate wineries (very important to two wine tasters).

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review, 11 May 2014
Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. As we are in wine country, we love to help our guests having the best wine experience we can provide for them. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes as well as hotel accommodations are cheaper. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
1 review
5 of 5 bubbles Reviewed 27 April 2014

Clean, newer property with pleasing decor, a waterslide, great breakfast service. Very close to the major wineries in the area "Mission Hill", etc. Staff can organize local trips/experiences. Lots of restaurants within walking distance. There's even a Dominos across the parking lot which is open until 2am (or 3?), if you need a late night pie. Rooms all have mountain views. Our room on the NorthWest side had views of the golf course and the Mission Hill winery. The balcony was a nice spot to get some air. Definitely would stay here again. Hotel was only about 10-15min drive from our downtown conference centre. Didn't take long to get to a meeting.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Herman T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review, 28 April 2014
Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. As we are in wine country, we love to help our guests having the best wine experience we can provide for them. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes as well as hotel accommodations are cheaper. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada BC
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 26 April 2014 via mobile

We come every year and it I'd always great. The rooms are clean and comfortable. The breakfast improves every year and the service it fantastic. We will visit again. They now offer the fast check out so you don't have to wait I the morning.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexander758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review, 28 April 2014
Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. As we are in wine country, we love to help our guests having the best wine experience we can provide for them. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes as well as hotel accommodations are cheaper. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

Very happy with the accommodations, cleaning staff who had to cope with a sick toddler and the mess that created. Our room was opposite the elevators and we did not experience any excessive noise. Staff were very helpful. Recommended.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review, 24 April 2014
Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. As we are in wine country, we love to help our guests having the best wine experience we can provide for them. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes as well as hotel accommodations are cheaper. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 21 April 2014

Great room, good staff, and a nice hot tub. Gluten Free bread serviced at free breakfast. What more could you ask for when your wife is Celiac! Having a small fridge and microwave in the room is a real plus. The internet was slower then I am used to but since I was on a leisure trip and not business it was not a big deal!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank KellyRoyVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review, 24 April 2014
Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. As we are in wine country, we love to help our guests having the best wine experience we can provide for them. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes as well as hotel accommodations are cheaper. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grande Prairie, Canada
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 15 April 2014

Very nice hotel overall - room was great; bed very comfortable. Only negative was 4 o'clock check-in time. We arrived at hotel about 3:15 in the afternoon although it said 4 PM on our reservation - we thought room would be ready by then, but were told it wasn't and, "Check-in is 4 PM you know". It wasn't a big deal - we just checked out shopping in immediate vicinity and location of friends residence. Room was ready when we returned and reception staff had changed, but must of been informed we were there earlier, as they apologized for room not being ready - we just said it wan't an issue as 4 was the noted check-in time. Breakfast in morning was fine, and check-out was efficient.

Room Tip: We booked on-line and received an exceptional rate on the room, although when we travelled it was re...
See more room tips
  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RandyW523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review, 17 April 2014
Many thanks for your review, we do appreciate to receive feedback on how you evaluated your stay. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes as well as hotel accommodations are cheaper. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near West Kelowna
The Cove Lakeside Resort
#1 of 5 in West Kelowna
4.5 of 5 bubbles 979 reviews
Holiday Inn West Kelowna
#4 of 5 in West Kelowna
3.5 of 5 bubbles 212 reviews
Central City
Best Western Plus Kelowna Hotel & Suites
Show Prices
Show Prices
Show Prices
Comfort Suites Kelowna
#7 of 34 in Kelowna
4.5 of 5 bubbles 607 reviews
Super 8 West Kelowna BC
#5 of 5 in West Kelowna
3.5 of 5 bubbles 380 reviews
Central City
Coast Capri Hotel Kelowna
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN PLUS Wine Country Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Wine Country Hotel & Suites

Property: BEST WESTERN PLUS Wine Country Hotel & Suites
Address: Kelowna/West Kelowna 3460 Carrington Rd | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 3C1, Canada
Phone Number:
Region: Canada > British Columbia > Okanagan Valley > West Kelowna
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in West Kelowna
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN PLUS Wine Country Hotel & Suites 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Experience a rare combination of luxury and hospitality when you stay at the BEST WESTERN PLUS Wine Country Hotel & Suites in West Kelowna, British Columbia. Situated at the head of British Columbia's stunning Okanagan Valley, Kelowna offers visitors the unique opportunity to enjoy both the great outdoors and a rich mix of culture and urban energy. Visitors flock to the Kelowna area all year long to enjoy its scenic natural beauty, majestic mountains, sparkling lakes, and bucolic vineyard vistas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), Odigeo, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your BEST WESTERN PLUS Wine Country Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
BEST WESTERN PLUS Wine Country Hotel & Suites Kelowna/West Kelowna, Canada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing