Planned & organized an event close to the Cove. It was the logical choice for many reasons.
The hotel sales person was slow to respond. My room, while not dirty, was far from clean. Took me 20 minutes to get both toilets to stop running. Front desk was busy!
On the evening I arrived, the bar was full of staff, very loud, lots of profanity. While I was told they would re-open, not a very inviting place for one person.
When our group showed up for breakfast. 'No-one' told us your group was coming! we were told. After an hour, we had to leave with no breakfast, because they didn't have the staff on to cook and serve.
We have also been there is summer ... don't sit in the hot tube or the pool! It has yet to be cleaned. Both our kids ended up with rashes from swimming.
Such a huge disappointment for the money that was spent ...
Our group has told anyone and everyone they know, NOT to come to this hotel.
- Official Description (provided by the hotel):
- The Cove Lakeside Resort is a luxury all-suite resort featuring 120 elegantly decorated one, two and three bedroom suites, indulgent treatments at The Spa at the Cove, a private lakefront beach, two seasonal outdoor pools and a private marina. With a peaceful waterfront setting and dramatic views of Okanagan Lake, we are a place where the beauty and solitude of nature is just 20 minutes from the shops and restaurants of downtown Kelowna. While our surroundings are known for their breathtaking views and recreational opportunities; unparalleled guest service and boutique-style hospitality are the heart of The Cove Lakeside Resort experience. Whether you’re visiting for a family vacation, romantic getaway, wedding celebration or corporate gathering, you will feel truly at home away from it all. ... more less
- Reservation Options:
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- Also Known As:
- Cove Lakeside Hotel West Kelowna
- Cove Lakeside Westbank
- The Cove Lakeside Resort Kelowna/West Kelowna, Canada