We stayed here for a wedding, over a weekend. The rooms were great! Big king size beds in a condo type setting! Fully stocked kitchens, laundry, 1 1/2 bathrooms, fireplaces, dining suite, it was lovely. A couple of drawbacks though.. The powder room was dirty, blood spatters on the wall! I also had issues with my key card. For some reason, I had to continually get my key card reprogrammed. That being said, the room itself was very comfortable.
The lounge was really unsatisfactory. It was understaffed and the fellow serving was rude. He spoke to my 80 year old mother so rudely I was shocked. He made snide comments when asked for HOT coffee and if it had been in my power, I would have had him fired.
The restaurant was passable, our breakfast was not hot, the hash browns were undercooked potatoes. Our group of 9 were the only ones in the restaurant, and the service coukd have been better. The waitress refilled the coffee and it was noted some round floating debris like mould!! She did replace the cups but after finding slimy mould it makes you wonder how clean the coffee pot was. Breakfast for 9 cost over 150$.
- Official Description (provided by the hotel):
- The Cove Lakeside Resort is a luxury all-suite resort featuring 120 elegantly decorated one, two and three bedroom suites, indulgent treatments at The Spa at the Cove, a private lakefront beach, two seasonal outdoor pools and a private marina. With a peaceful waterfront setting and dramatic views of Okanagan Lake, we are a place where the beauty and solitude of nature is just 20 minutes from the shops and restaurants of downtown Kelowna. While our surroundings are known for their breathtaking views and recreational opportunities; unparalleled guest service and boutique-style hospitality are the heart of The Cove Lakeside Resort experience. Whether you’re visiting for a family vacation, romantic getaway, wedding celebration or corporate gathering, you will feel truly at home away from it all. ... more less
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- Also Known As:
- Cove Lakeside Hotel West Kelowna
- Cove Lakeside Westbank
- The Cove Lakeside Resort Kelowna/West Kelowna, Canada