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“Villa Aquamarine - Our Home from Home”
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Review of Villa Aquamarine

Interior designed comfortable living area
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Interior designed comfortable living area
Dining area Comfortable lounge with Wi-Fi and IPTV
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Very good
3 reviews
Interior designed comfortable living area
Dining area
Comfortable lounge with Wi-Fi and IPTV
Stainless steel fully equipped kitchen
Master bedroom with en suite and corner bath
Ground floor double bedroom
Ground floor twin bedroom
Master bedroom en suite bathroom
Master bedroom vanity unit
Ground floor bedroom shower room
Upper sun terrace with sea view
Visit the many preserved historical sights
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Overview
Villa -
3 Bedrooms, 3 Bathrooms, Sleeps 8
Kissonerga, Paphos, Paphos District

Reviews from our community

Very good - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Heidi R
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice Villa management team let it down”
Reviewed 2 August 2016 for a stay in July 2016
2
people found this review helpful

We stayed at the Aquamarine Villa, Kissonerga. We paid extra for a welcome pack as were late travellers and extra for a gas bottle for barbecues. On our late arrival, parched we went straight to the fridge to get a drink, only to discover the fridge was really warm and turned off, we switched it on but unfortunately it took two days to get to a decent chilling teemperature. As a result the milk was like cheese and the butter like liquid fat! We had also bought some chicken at the supermarket which had to be thrown away within the two days.

Also we noticed that most of the outside bulbs did not light up including the pool light. The next morning we asked for a net to sift the large ants from the pool, we received nothing although the pool man apparently came round early a few days later and put in a complaint about us using the pool toys that were supplied by the villa in the pool? We received a curt email as to how we could be charged for a new liner! As it happens our boys were too old to use the toys but had left them lying by the pool. We apologised and aptly added the lack of light in the evening, however, no response. Ironically one of our boys cut his foot open on a sharp join within the pool liner!

We were left a note to say some glasses would be arriving the following day as we had only a few, however, they never did arrive. Just like the bulbs were never replaced. We were continually told the property is checked before any new guests arrive? Clearly not!

Also on arrival we discovered the boasted sattellite TV did not exist? neither did WIFI, which if you have teenagers you will understand our distress, anyway, we managed as the restaurants nearby supplied it for free. We were told it would all be sorted by the Tuesday, bearing in mind we were leaving on the Thursday! We put our valuables in the supplied safe only to discover we could not retrieve them the next day as the batteries had ran out! For this reason we were reluctant to use it again so we waited in all morning as promised for the workmen to connect WIFI as we were uncomfortable with our passports etc left hanging about. Eventually late afternoon they arrived, we were then told we would not be charged the extra fee for the WIFI, which we found odd as our holiday was almost over!

On leaving we were charged 21 euros as we forgot to clean the barbecue, which again we apologised for and accepted the blame. We feel this harsh considering what we had to turn a blind eye to. We used the barbecue twice having paid twice the amount for a new full cannister that would last a season, yet we did not complain. On our return we merely mentioned these niggles and several more not mentioned here, only to be told it was all our fault! The classic was saying we must of switched the fridge off, it was warm when we arrived!!

Lovely Villa terrible management team who let it down. We were very patient yet they were very rude and will not and have not accepted any responsibility. I have received my deposit with a charge for the cleaning of a grill.

I left some photos of my children behind and asked if they could be sent on and charged to me but I heard nothing in response. Overall appalling really! Lovely villa but poor management team with a lack of people skills let the owner down.

How easy was it to book the property? How helpful were the directions to the property?
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Bedding & mattresses Kitchen & utensils
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Travelling group: Teenagers
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barry B
Falkirk
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Villa Aquamarine - Our Home from Home”
Reviewed 3 October 2013 for a stay in September 2013
2
people found this review helpful

Just returned from our 3rd stay at Villa Aquamarine, we first booked this villa for our wedding last september and fell in love with it, its location is quiet with lovely views of the med, especially from the master bedroom and upper terrace. Comfortable plenty of space, everything you would need to have nights in cooking or BBQ'ing. As a power saving measure there is a 2hr limit on the air con system, this can be turned on as often as required but can be a bit annoying during hotter nights, not a great issue thought. It may seem a bit out the way if you didnt know that area however a 2-3 minute walk to the main road allows you to jump on a bus to Paphos or Coral bay for 1.5 euros and the buses run every 15 mins. There are also 2 excellent restaurants practically on the villa's door step, all in all this is a lovely property in a nice quiet location and we are already making enquiries to return next year

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location, privacy, property size
Liked least: 2 hr limit on air con system, needs re-set during warmer nights
Travelling group: Spouse/Partner
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
31 May 2014
We are delighted that you feel that Villa Aquamarine is your home from home as this is exactly what we work hard to achieve for all of our visiting guests. This is a very popular villa with its sea front location and private pool and we look forward to welcoming you back again on your next visit to Cyprus.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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