We were surprised to read the mixed reviews (some very critical) of The Grange, before we booked the Valentine's Package which comprised dinner, room and breakfast. However, we are probably biased as we had our wedding here in 2011.
The staff are friendly, our room (#403) clean and comfortable, plus the food excellent.
Apart from the closure of the swimming pool (which we knew about before our arrival but did not bother us), we noticed a number of cosmetic changes (e.g. removal of suit of armour at stairway and partition curtains in the Acorn restaurant) to the hotel. We hear that there is a refurbishment programme planned, particularly for the rooms in The Mews.
One area, however, in which I feel that the hotel could improve is with their wine waiter and bar service. I really should not have had to a) ask for a wine list with dinner b) call attention to order the wine and c) seek a member of staff to get a drink after dinner as the bar was unattended.
Two more constructive points (I hope) are 1) remove and replace the dirty/damaged large umbrella in the courtyard and 2) tell residents that the tea/coffee making facilities are hidden in a drawer (we only found these as we were packing to leave).
Overall, we had an enjoyable stay obviously reminiscing about our Wedding Day and would definately stay here again.
- Free Wifi
- Free Parking