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“Quiet with superb lake view” 4 of 5 bubbles
Review of Hotel Restaurant Waldheim

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Hotel Restaurant Waldheim
Ranked #1 of 1 Hotels in Risch
Basel, Switzerland
Level Contributor
97 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Quiet with superb lake view”
4 of 5 bubbles Reviewed 23 August 2014

Had a spacious room with a large private terrace overlooking the lake. This well-maintained traditional property has a superb location with a private beach. The breakfast buffet was delicious.

If you like cozy places to eat, try the Bistro. The Veranda is more formal. Restaurant is in the upper price range but not excessively expensive for Swiss standards.

Room Tip: Make sure you book a lake-view room. Rooms facing the street can be a little noisy.
See more room tips
  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Watching_the_River
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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54 reviews from our community

Traveller rating
    27
    22
    3
    1
    1
See reviews for
3
9
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31
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Barcelona, España
Level Contributor
147 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 bubbles Reviewed 31 May 2014

This was supposed to be a great experience. I went on a business trip and I was offered to stay in this hotel with a lake view and new rooms.

The point is that I was given a really old bedroom, really dark, with some stuff which should have been repaired before anyone stayed there.

Also, it was December, so it was extremely foggy and could not see anything from the window (of course it was not the hotel's fault) but there were some sheep in the garden with small bells hanging under their neck which were making noise during the whole night, it was quite difficult to sleep.

Wi-Fi is not working properly and you need to re-log-in every 15 minutes.

The bathroom was old and didn't invite one to take a shower...

Room Tip: Try to make sure you get one of the new rooms and do not stay there if they only offer old rooms.
See more room tips
  • Stayed December 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank psgo_cat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Waldheim_Risch, Geschäftsführer at Hotel Restaurant Waldheim, responded to this review, 9 June 2014
First of all we would like to thank you for your feedback. We are sorry that our service did not meet your expectations.
The room you stayed, booked thru your business company, is one of our rooms in the chalet part, These rooms are smaller then the other two room categories. There is a possibility to change rooms at arrival for a surcharge if you are not happy with your room and if there are availabilities. All the rooms it styles and the prices can be seen on the Internet. We were really surprised, that you had things in your room that weren't fixed, as we check all the rooms before guest arrival. We thank you for your advice and will optimize our control policy for the future. As we are in the middle of a country side region and for the saftey of the animal, the sheeps need to have a bell in case the herd breaks out, the shepard can find them quicker. Also, the bells are not prohibided yet.
Also in december we changed our interent connection to WIFI and we can garantee you, that we fixed all the initial problems and have now a stable connection.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kapellen, Belgium
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

I am staying regularly in this hotel and always enjoy the magnificent sight over the lake and the mountains. The restaurant is excellent (at Swiss prices). All the personell is very friendly. A place to recommend.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Dirk V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 17 April 2014

We spent one night here on our way from Switzerland to Italy. We needed to get a prescription filled - urgently - and the hotel receptionist went out of her way to help us and make contact with the local pharmacy after hours. This was beyond the call of duty but deeply appreciated. The room was lovely and had many great amenities including a balcony overlooking the lake. We had dinner in the restaurant of local lake fish which was perfect. All in all a beautiful and peaceful place. Thank you again for your help!

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WorldTraveller3823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level Contributor
170 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 18 October 2013 via mobile

Being the third time in this hotel it was happy to come back and see that they have built a new reception area and - to my understanding - built more rooms. I was happy to get one of the new rooms but with a view to the road and not to the mountains and the lake. I was disappointed to learn that the restaurant was closed in this week but this was forgotten at breakfast. This is a nice hotel, with nice staff and nice guests. If you have been there, for there - unlikely you will regret it.

Stayed October 2013, travelled on business
Helpful?
1 Thank TheOne O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 19 July 2013

Such a nice hotel in Risch, right on Lake Zug, with wonderful mountain views, a little church right next door as well as some farms. Beautiful, very swiss looking architecture. Room are modern, look recently renovated. Very spacious, rather bare, very clean and bright, with private balcony. Comfortable, although no AC (not unusual in Switzerland). The best part is the restaurant, which has an outdoor eating area overlooking the lake and mountains. I was just wowed with the food - lunch and dinner. Creative presentation, outstanding taste and quality, in an idyllic setting. Absolutely recommended.

  • Stayed July 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AnneMorel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arth, Switzerland
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 6 April 2013

You know that service will be great as soon as we step-in....gently ushering us to our reserved seat. Since, we are there to savour the food, we picked the ala-carte selection. The selection has a nice fusion of west/eastern twist in it. For starters, we went for the fresh garden salad and tuna tartare. The tuna comes in a petite portion, lightly minced, pepped up with a good dash of wasabi/rosa peppercorn. For the main, we went for the beef fillet with chinese pok choy & shitake mushroom plus wild rice balls coated in sesame crust and the charcoal grilled turbot. For dessert, we went for the exotic and mango sorbet plus the zuger ice-coffee. Simply divine!!! For the quality of food and the service level rendered, we think this place is very reasonable. The only setback could be the car park space if one reserved for a later evening with the place also booked for banquet. So, probably, better if one reserve for an earlier part of the evening and ask to be place away from the crowd.

  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ArthyTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Restaurant Waldheim

Property: Hotel Restaurant Waldheim
Address: Rischerstrasse 27 | 6343 Risch, Risch 6343, Switzerland
Region: Switzerland > Canton of Zug > Risch
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Risch
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Restaurant Waldheim 3*
Number of rooms: 32
Official Description (provided by the hotel):
The Hotel Waldheim with tradition and modernity located in a blissful surrounding on Lake Zug. The house provides its guests with 33 rooms, restaurants and conference rooms, unforgettable experiences. The stylishly furnished rooms vary with views of the lake or the Kilchberg. They all feature free high-speed Internet access, flat screen TV with radio, direct dial telephone, safe and hairdryer. Relax and unwind in the hotel's park with direct lake access. In the various restaurants or in summer in the garden underneath the trees, enjoy 7 days a week light, lovingly created delights from our kitchen team. For seminars, training and workshops ideal room situations with modern technical equipment are available. The services and the recreational area offer ideal conditions for your meeting. ... more   less 
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