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Review of La Guillemandiere

La Guillemandiere Swimming Pool
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La Guillemandiere Swimming Pool
Le Cerisier Le Sapin
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Terrible
1 review
La Guillemandiere Swimming Pool
Le Cerisier
Le Sapin
Le Petit Recoin
Views across the Garden
Children's Paly Area
Le Cerisier Living Room
Le Cerisier Double Bedroom
Le Cerisier Twin Bedroom
Le Sapin Living Room
Le Sapin Kitchen Diner
Le Sapin Double Bedroom
Le Sapin Triple Bedroom
Le Petit Recoin Living Room
Le Petit Recoin Kitchen
The Paddling Pool
Childrens' Playhouse
The Swimming Pool at night
Surfing at the Beach
Fun at the Beach
Les Conches
Jard Sur Mer
La Terriere
Longueville
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Overview
Holiday Rental House -
7 Bedrooms, 3 Bathrooms, Sleeps 15
Saint-Juire-Champgillon, Vendee, Pays de la Loire

Reviews from our community

Terrible - based on 1 review
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Reviews from our community

CBaker260...
Petersfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Avoid this property - tired, dirty and on a busy main road!”
Reviewed 24 September 2017 for a stay in August 2017
2
people found this review helpful

We booked a 2 week holiday at La Guillemandiere Gites for our annual summer holiday but only stayed for 1 week as the property fell far below our expectations. The property was uncomfortable, tired and not very clean. The property is also on a busy main road, which was not made clear in either the advert description or in the various communications with the owner prior to booking.

We raised various issues while we were there and although the owners made some attempts to rectify the problems these were not resolved during our stay. The water pressure in the shower was extremely poor, the shower drains were very smelly and it was really quite unpleasant to sleep upstairs as a result. The pillows and duvets were stained and dirty. The kitchen facilities were very poor and we had to buy some glasses and a dish to use in the oven as none had been provided. The oven had also not been cleaned. We also had a mouse in the kitchen. The balcony area was overgrown and the furniture very dirty which meant this area was unusable. The pictures on the adverts/website are clearly quite old and do not represent the current state of the property.

We were advised that pets were welcome and even told that there was a vast garden that our dog could run around in. The owner failed to mention that the garden was completely unenclosed and the property was on a busy main road. We were very uncomfortable with this and it was difficult to relax having to keep a more vigilant eye on both the children and dog, which had to be kept on a lead the entire time. This makes the property unsuitable for young children and pets. We will not be returning and would not recommend this property.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
27 Sep 2017
Both Andrew & Myself were very disappointed to receive such a negative review for your stay in Le Sapin Gite. Our property is as stated rurally located, we are surrounded on three sides by fields, and the D43 (not a main road) passes the front of our property. The gites and garden are to the side, this is where the swings and slide are, and the swimming pool (which is fully enclosed by wall and with two security gates), and behind the property there is a large garden, washing line, orchard, in total 7,000 square metres. The kitchen was newly fitted last year and it now has much more work space than ever before, this is always fully cleaned at every changeover, as is the whole gite. I hold my hands up, yes you did encounter a problem with a smell, this was caused by the fact that my husband had repositioned the shower waste as it was found to be leaking just before your arrival. Unfortunately we had not realised that a smell was being given off, the moment that you told us Andrew endeavoured to solve the problem and placed a proper vent piece into the pipework, alleviating the smell immediately. All other visitors after yourselves were asked to let us know immediately if they had any problems with a smell, no-one did. With regards to the dog, I did advise you that we had a vast garden for the dog to run around in, which there is. Unfortunately there seemed to have been some lack of communication between us because at no time did you ask me if the garden was fully enclosed, but also I did not expect you to just open the gite door and let the dog out unattended. As you were fully aware, we had other guests as well (in the 2 other gites on site) that you should have considered. We rarely accept pets, especially during the summer months, but I had made an exception on this ocassion.
We have never encountered problems with children playing at our property, and normally we say "the more noise coming from the children, the more they are enjoying themselves!", when the kids are happy the holiday is a good one.
We were disapoointed that you chose to leave, but at no time did we ask you to. The second gite was fully ready for your friends arrival on the 2nd Saturday but they did not turn up, or look at it.
Ruth
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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