My husband and I came here to do a wine tasting. We were in Blenheim for two days buying wine and enjoying travelling around vineyards.
We noticed there was a tour bus, but thankfully they were loading up to leave as we arrived. We waited at the counter to be served, noticed the charge for $10 to taste five wines or $5 to taste 2 wines, which is fine. I don't mind paying for tastings, as it is the wineries products being used, and some are expensive wines.
So we waited. Other people on both sides of us were served. We waited a bit more. Both a man and a woman behind the counter ignored us standing right at the front of the counter while they continued to chat to each other, and pack wine into a box. We still waited. The woman looked at us waiting and still ignored us. They served the people on each side of us still ignoring us.
It's ok. We went over the road to Alan Scott winery and bought a case of wine and had a lovely lunch too. Your loss of our custom, future custom, and bad review on trip advisor. We wouldn't have minded "we'll be with you in a minute" but they weren't busy, just rude.
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