Fantastic view and very good food. We had a great time, thanks to our friends and certainly not due to the staff. The people working there is way below expected standard. The concierges are completly useless. We were adviced the zipliner and ordered the day before. No car showed up, an early wakeup waste. So finally the pickup car arrived an hour late, and what a joke. An open pickup with almost no back support, no rails to hold on to, no seatbelts. 45 min on the highway in rain and being unsafe, no thanks. If I transported my family like that in Europe I would be arrested. No quality assurance or understanding from the concierge. Shocking.....!!
And the snorkling trip, similar story. Not showing up. Just waiting, wasting valuable vacation time. Motortruble....!
And the beach dinner. Yes no problem, table for 20. No, you cannot order from the menu its a bbq buffet tonight fixed at 3500THB per person.
Come on, you have to expect more from Intercontinental. Please shape things up, you got a great location and a good chef.More
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