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InterContinental Samui Baan Taling Ngam Resort
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Reviews (1,163)
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Reviewed 13 April 2014

Disclaimer: we did not STAY at this hotel.
We took a self-guided tour of the whole island, and the beach at the Intercontinental was by far the cleanest, most stunning views, and breathtaking. Is there something beyond 5 stars? Go for it!

  • Stayed: April 2014, travelled as a couple
    • Location
1  Thank isabel_obu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalUSM, General Manager at InterContinental Samui Baan Taling Ngam Resort, responded to this reviewResponded 16 April 2014

Dear isabel_obu,

Thank you so much for writing us an incredible review! Your review was an absolute pleasure to read! The detail of your positive comments about our property is very much appreciated by our entire team. I will share your kind words of appreciation with them!

I am very proud to read that you like our resort, event if you did not stay at InterContinental Samui where you can feel relaxed at your “Divine” in Koh Samui with spectacular views over the Gulf of Thailand.

We look forward to being of service to you in your next return to Koh Samui.

Warmest regards,

Stephane Duchenne
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2014 via mobile

We stayed 3 nights in this resort and it was fantastic. Stunning scenery, wonderful resort and very attentive staff.

If you want a relaxing holiday this will be perfect.

The only negative was the meal at the Amber Restaurant, very poor service, stick with the beach pool restaurant.

Stayed: March 2014, travelled as a couple
Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalUSM, General Manager at InterContinental Samui Baan Taling Ngam Resort, responded to this reviewResponded 16 April 2014

Dear Paul D,

On behalf of InterContinental Samui Baan Taling Ngam Family, I would like to thank you for your great feedback! It makes us very proud and motivates us to continue providing superior quality and personalized hospitality to our guests.

I take note of your feedback regarding the Amber issue. I have informed the concerned department to improve in the comment area.

We don’t have to wait very long for your second visit to our “Home on the Beautiful Cliff”!

Sincerely,

Stephane Duchenne
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2014 via mobile

We did not stay here, but had our wedding on the beach organized by Petra from this hotel at short notice after our own accommodation let us down. It was exactly what we envisioned a simple Beach ceremony to be and the dinner prepared for our small party on the beach afterwards was awesome. Thanks. We will definitely come back for our anniversary. What we saw of the hotel itself was very impressive.

Stayed: April 2014, travelled as a couple
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalUSM, General Manager at InterContinental Samui Baan Taling Ngam Resort, responded to this reviewResponded 10 April 2014

Dear John D,

Thank you so much for writing us an incredible review! Your review was an absolute pleasure to read! The detail of your positive comments about our property and service is very much appreciated by our entire team, especially Petra. I will share your kind words of appreciation with them!

I am very proud to read that you love our resort and you will definitely come back for celebrate your wedding anniversary at “Some views are Special. Others are Spectacular”.

It has been our joy and privilege to serve you and your husband and see you in next year!

Warmest regards,

Stephane Duchenne
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2014

Spent five fabulous days here. The location and views are stunning and certainly some of the best on the Island. We were looking for a quiet retreat so this resort suited us perfectly.

The service was generally excellent. The management are very involved with the day to day running of the resort and with their guests' well being which is rare in such a property. Special thanks to Veronique from the management team who stopped to take time to chat with us everyday. Also, extra special thanks to the wonderful Teddy and Mai who really went out of their way to look after us throughout our stay and even made arrangements with their colleagues at the Intercon Bangkok for us when it was time for us to leave Samui.

There is some scope for improvement from some of the servers in the restaurant Amber who tended to be very young and perhaps a little inexperienced but they were always polite, very charming and friendly so nothing really to complain about.

The seclusion and attention that the resort offers does come at a steep price and some of the activities on offer were sadly out of our price range but when we dined at another similar hotel during our stay, prices were comparable. The portions at the beachside restaurant were huge though so were probably quite good value! The spa was very good too.

This really is a wonderful place to recharge and relax.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Traveller73London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalUSM, General Manager at InterContinental Samui Baan Taling Ngam Resort, responded to this reviewResponded 30 March 2014

Dear Traveller73London,

Warm greetings from our “Home on the Beautiful Cliff”!

Thank you for sharing your review on TripAdvisor. We are glad to learn that your five fabulous days stayed at InterContinental Samui Baan Taling Ngam Resort was an idyllic retreat in “some of the best on the Island”.

We are delighted to read that our secluded location and the lush tropical landscape of our resort provide you the true relaxation and that you were enjoying the peaceful getaway. It is great to learn that you liked our Baan Thai Spa – gain Country WINNER in a “World Luxury Spa Award” of Best Luxury Emerging Spa. Our team members will also appreciate you took the time to recognize their professionalism of their service, especially Mai, Teddy and Veronique. We are proud that our InterContinental’s way of excellent service and hospitality complemented your memorable.

We certainly looking forward to welcoming you back for your next travel plan allow.

Warmest regards,

Stephane Duchenne
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2014

I know Thailand is known for their smiles and service but i don't always find their reputation to be on point. The staff here is amazing, so many smiles and just all around excellent service. The lobby has that wow factor and the airbar is the perfect place for a sundowner.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jmott78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalUSM, General Manager at InterContinental Samui Baan Taling Ngam Resort, responded to this reviewResponded 30 March 2014

Dear jmott78,

Thank you very much for taking your time to write this kind review and for sharing your overall experience online. I am very proud to read that you love our team service associates’ special attention and warm hospitality played an essential part in your stay and I will surely share your words of appreciation with them. They work hard to exceed all expectations and to provide the guests with the traditional warmth of Thai hospitality!.

We would love to have you back to our “Home on the Beautiful Cliff” soon.

Sincerely,

Stephane Duchenne
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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