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“Not Family Friendly, Unhelpful Staff”

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Higher Rew Caravan and Camping Park
Reviewed 27 July 2013

We originally booked 10 nights at Higher Rew and ended up leaving after just 3 because the experience was so awful..

To start with, they put us on a different pitch to the one we had booked, which happened to be next to a large and, as it turns out, rather noisy family gathering. The first night the neighbours' kids were up until 11pm and woke our kids up. We spoke to them to ask them to keep the noise down and they did.. For about 10 minutes..

The next day we spoke to the camp site owners and asked them to have a word. They didn't and the next night was the same as the first, except this time that they decided to have a game of football at 11pm. Again we had to ask them to keep the noise down, and again our kids were woken up.

The third night was pretty similar so we decided to leave. The campsite owners tried to charge us for the full 10 nights, which we declined to agree to do, and then tried to compromise by charging for 5 nights. We explained exactly what had happened and the fact that they had not stuck to their own policy of no noise after 10pm and had to insist that we wouldn't payfor any more than the 3 nights. They very reluctantly agreed.

Aside from the experience, we were told the pitch number and pointed in the general direction, the pitches are not level, the facilities are some distance from the pitches, and the showers, despite being hot, dribble rather than shower.

We will definitely not be going back to Higher Rew again.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
6  Thank EstebanLorenzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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47 - 48 of 48 reviews

Reviewed 16 July 2013

We stayed at higher rew for 3 nights during the summer.
The campsite was clean, quiet and good value for money.

The shop on site was a great feature, selling everything needed in order to have a successful camping trip. Also, the owners are extremely helpful and provide a high quality service.

The only negative point that could be improved was sometimes the wait time after arriving and being allocated a pitch, but this was not a problem.

Overall, the location of the campsite is excellent and should be recommended to anyone wishig to camp near Salcombe.

  • Stayed: July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank MyH0lidayReview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Higher Rew Caravan and Camping Park

Address: Higher Rew, Malborough, Salcombe TQ7 3BW, England
Region: United Kingdom > England > Devon > Salcombe > Malborough
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 5 Speciality Lodging in Malborough
Price Range: £8 - £30 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Higher Rew Caravan and Camping Park 4*
Number of rooms: 100
Official Description (provided by the hotel):
Higher Rew is a family run park in an area of outstanding natural beauty close to the beautiful Salcombe Estuary. Three generations of the Squire family have, over many years, created a relaxed caravan and camping park for your enjoyment. We are annually inspected by the English Tourism Council, who have awarded our park four stars. ... more   less 
Also Known As:
Higher Rew Caravan And Camping Park Malborough, Devon

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