Ciao's claims of authenticity are over-stated, for sure, and it's claims about hand-made, fresh pasta are even more dubious, but all-in-all the food is pretty good in an area where the next best bet for Italian has the words "hut" or "uno" in the restaurant name. At least at the original Franklin branch. I was pretty excited to see a outpost closer to home in Northfield, but it had been a big let-down. It's tragically slow, and on two of three occassions, my party was served spoiled food -- first a peice of haddock for someone in my party that was so foul-smelling it put me off my dinner, then noodles served to my toddler doused in rancid butter. Unfortunate, but unsupportable.
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