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“Gone downhill”

The Mermaid Stonehouse Pizza & Carvery
Price range: US$4 - US$9
Cuisines: British, Grill
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Description: At Stonehouse Pizza & Carvery we’re a friendly bunch and pride ourselves on giving the warmest of welcomes. So when you pop over to our place, whether it’s to catch up with friends over a refreshing drink or because you just can’t be bothered to cook, we hope you’ll find it like a home from home – without the washing up! We’ve something for all the family - from freshly carved, slow cooked roasts, stonebaked pizzas made from 100% fresh dough, tasty pub classics like hand battered fish, plus a range of burgers and vegetarian dishes.
Reviewed 4 June 2014

Standards have dropped. Tables were sticky. One of our party ordered fish + we were told @ bar when we ordered that this would take 5 mins extra as they are cooked to order. Rubbish, about 15 mins after our party had their meals it still wasn't ready. Had to go to food counter twice to check if it was ready by which time most of our party of 4 had nearly finished their meals.
Had to go + find someone after we finished our main meal to take our dessert order.
Bar staff were miserable. The food was ok but we got the impression the most of the staff couldn't care less.Shame that standards have dropped so much, no wonder the place was nearly empty.

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2  Thank AnnS1234567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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219 - 223 of 244 reviews

Reviewed 3 June 2014 via mobile

Regular customer of the Mermaid. Good food at very reasonable prices. Great service and friendly staff. Would recommend.

Thank lhr1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014 via mobile

Firstly I cannot believe some if these negative reviews! A group of 12 of us went for a birthday meal and I can't fault a thing! We arrived and the pub was very busy, worried we wouldn't be seated together I went and asked one of the girls. Without any hesitation they asked us politely to wait 10 mins and they sorted us a table together. The meals were spot on and fresh and the puddings were superb! I cannot fault anything from our visit and will certainly be returning again! Staff were polite efficient and friendly and the food was scrummy! thank you for making the birthday a special one!

Thank Soonbechristmas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

The Carvery at the Mermaid is a great value meal and always first class food and service and very reasonable prices

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Thank CHRISTOPHER529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2014

Me and my family went for a meal on Sunday there was about 10 of us and the staff were helpful in pulling us a table together as it was very busy the food was cooked was lovely puddings were delicious we really enjoyed our visit and will be going again

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Thank matthew c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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