My spouse and I checked in on May 23rd to Cap Maison. After stating several times we had reservations were finally welcomed with 2 glasses of champagne. Our hostess showed us the property and our room. The room was a garden view room, very spacious. It included a complimentary bottle of rum punch, cookies and some other alcohol we haven't still figured out yet.
Overall, I'd rate the hotel as average, definitely not a "5 star." It has the ability to be a 5 star but major issues need to be resolved.
Good Points: Cap Maison I cruise, spaciousness of room, and staff at the main pool
Improvement Areas: 1 trash can in the entire room, quality and selection at breakfast, air condition (it only worked 2 out of our 4 days and we had 2 service calls), towels (we called 3 days to request replacement towel service), and beach service (more like self-service).
Overall, I was disappointed as I expected more.
- Official Description (provided by the hotel):
- Cap Maison is a new family owned and managed five star boutique resort. Located above a beautiful secluded sandy cove on the north west coast of St Lucia, Cap Maison offers luxury private villa suites, many with private rooftop pools. Facilities include a waterfront fine dining restaurant, spa, fully equipped fitness centre, walk in wine cellar, beach club with chaise lounge service, free non motorised water sports, a hiking and running club, private 46 foot resort boat, club lounge with (computer access) and concessionary golf. ... more less
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- Also Known As:
- Cap Maison Hotel Cap Estate
- Cap Maison Gros Islet
- Cap Maison Hotel Gros Islet
- Cap Maison St. Lucia/Cap Estate