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“Beautiful”
Review of Cap Maison

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Cap Maison
Ranked #2 of 5 Hotels in Cap Estate
Certificate of Excellence
Reviewed 15 April 2014

What a beautiful resort! My husband, two daughters and I just returned from a six day stay at Cap Maison. We had a two room villa with a full kitchen, washer, dryer, tvs, living room, patio and our own pool! It was perfect! Our view was amazing and we were lucky enough to be very close to the restaurant and another pool. But this is also a downside, because of any parties at the open air restaurant it can get quite noisy. My youngest daughter and I arrived a day early and were treated to a tour of the produce market and a cooking lesson in our villa. (Basically our lunch that day) that was an amazing meal! The spa was very small, but the services were excellent. And I can't say enought about the food at the restaurant. We had breakfast there every morning and dinner there three nights. The food was healthy, fresh and de-lish! They even accommodated our nut, gluten and dairy allergies.
There are a couple of downsides to Cap Maison. The steps down to the beach can be quite a hike for some people, the gym is pretty lacking and the a/c is only in the bedrooms. But at this time of year it was not a problem. Our biggest complaint was a wedding party that carried their partying into the early hours of the morning. (some people do try to sleep at 3:30 am). These people were quite loud and inconsiderate. The management did very little to quiet them, it took a downpour to send them in.
I would definitely stay at this beautiful resort again!

  • Stayed: April 2014, travelled with family
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2  Thank momofgirls02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossCS, General Manager at Cap Maison, responded to this reviewResponded 17 April 2014

Thank you very much for taking the time to post your review following your recent stay with us at Cap Maison

It was great to hear that you enjoyed your stay and the food, market tour and cooking lesson

My apologies that you were disturbed by the wedding party during your time with us and it is unfortunate that the parties’ exuberance impacted negatively on your stay and importantly your sleep

I am delighted that you would choose to stay with us again and that you would recommend us - it is very much appreciated

Kind regards

Ross

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374 - 380 of 752 reviews

Reviewed 15 April 2014

The Cap Maison was the perfect place for what we were looking for, a quiet place to kick back and relax for five days, in beautiful surroundings. The room was excellent although the bed was a bit soft for my taste. The beach is not private, but really is. Even though the place was mostly full, each day only about 10-20 people used it. The small restaurant is right there and the food is excellent. They have equipment to use but it is just a nice place to do nothing. The food at the main restaurant was just great, although they could have mixed things up a bit. The grounds are very well maintained, and just beautiful. The three pools, while small, are all you need. I think the most people ever at the pools when we were there were eight people. The staff was very friendly and helpful. I note a few other comments that don't quite agree with that, but you have to keep in mind that we are strangers from a different country and I suspect that comes more from their unsureness about us than anything else. I found if I made a small attempt to engage them, they were just wonderful. The focus is not on activities although they do have some things they can arrange. It is not a place for kids who want to be very busy. If you want that, go to a Sandals. It is a perfect place if you want to kick back and relax. Great for couples to just be together. It is a bit of a hike to get there and the roads are windy. They drive on the left side. But that is the nature of where you are. Hire a driver if you are uncomfortable with that. But I have driven in Wales, and this was easier to navigate. I would have a couple of comments that should not detract from my overall opinion. The food is pricey. The service charges (which I was told was typical of the island) and VAT add 20% to everything. Dinners end up costing about $100 per, and lunches $50 per, if you have a drink or two. So you have to figure that a $400 room, with the other things added in, ends up being $800 a day. The beach could stand to have a couple more palapas. Guests tend to hoard these, as is typical at most places. With the limited number of people using the beach, a couple more would have accomodated any demand. There was one small thing that bugged me. They spray for mesquitos on Monday morning around the grounds, an unfortunate necessity. But it seems to work pretty well. However, the person who was spraying had nothing but a scarf around his mouth and nose. I am not too picky about this sort of thing, but if the resort really has an appropriate regard for its staff, it should have supplied him with a resperator type mask. Having made these comments, I still regard this as an excellent place to stay and I would not hesitate to recommend it to someone. It is a bit pricey, but I can abide that so long as hold up there end, and they did.

Room Tip: Pay the extra and get a view room.
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  • Stayed: April 2014, travelled as a couple
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1  Thank wllybgr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossCS, General Manager at Cap Maison, responded to this reviewResponded 17 April 2014

Thank you very much for your review following your stay with us recently

I think you got the general St Lucian spot on - as typically they will not be "in your face" and they can wait until you engage them - this is not due to shyness but rather it is not in their make up to be pushy - what you get then is a sincere person who really wants to look after you and make you feel comfortable in their country - they are a very proud people

Thank you very much for recommending us and we very much look forward to your return

Kind regards

Ross

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Reviewed 14 April 2014

my wife and i went to cap maison for our tenth wedding anniversary. what a great place!! great rooms, great food, and great staff!! we felt very well taken care of. we stayed in a 1 bedroom with a rooftop pool and a great view of the caribean. we could see martinique from the rooftop! we enjoyed both places to eat on the property; cliff at cap and the naked fisherman.

Room Tip: get a room with a rooftop pool
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  • Stayed: April 2014, travelled as a couple
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1  Thank 4241jmhorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossCS, General Manager at Cap Maison, responded to this reviewResponded 17 April 2014

Thank you choosing Cap Maison and St Lucia to celebrate your 10th Wedding Anniversary

It was great to read that you both had such a great time with us and we very much look forward to your return at some point in the future

Kind regards

Ross

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Reviewed 13 April 2014

Back to reality yesterday from this beautiful RESORT. This was our dream honeymoon (& we're 58 & 64!) When brought into our room, and the veranda doors opened..I cried! So beautiful! Kudos to Mr. Stevenson (Mgr) for a staff that's helpful and always smiling. They genuinely care that guests are happy, & were all knowledgeable, & professional in appearance & demeanor. It tells you something when staff remembers you by name. Special thanks to all front desk ladies (one in particular..Frangellia??sp?), Shattal in the spa, and all wait staff at The Cliff. Food there = FABULOUS. Sea bass is non-paralleled (and we're from Louisiana folks..we know seafood!) We didn't find it really overpriced. Breathtaking views at every turn; clean, a floral paradise. We had no problem with mosquitoes (& they usually love me). ? My only tiny negatives..our room had no floor length mirror..is it like that in every room? Maids: remember to refresh small towels, cream & cups daily (& we had no spoon). Open-ness of the veranda door/windows allows noise in (our neighbors in Bldg/Rms. 26, etc. kept us awake for 2 nights despite us & others complaining). As far as St. Lucia itself, we did most of the tours/events. "Flavours of the Grill" was just ok. 'The Edge' has to be experienced. WORLD CLASS FOOD & such a view. Great steak @ Big Chef Steakhouse, tho decor needs updating. For trip to/from airport, rent a private car thru Timms (?) for $100 instead of a bus that stops @ every hotel. Ziplining was a lifetime experience and you get to see the forest; horseback ride into the ocean was fun & inexpensive; Yacht tour to Soufrere/snorkeling was 'ok'..a bit long of a ride. I do advise that you leave time to just RELAX & not cram it all in. But overall, the stay at Cap de Maison was the best choice for us!! Will return!!

Room Tip: Definitely try to get a room on the second floor..not having a pool in your room doesn't matter...
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  • Stayed: April 2014, travelled as a couple
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1  Thank Dee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossCS, General Manager at Cap Maison, responded to this reviewResponded 17 April 2014

Thank you very much for your review following your recent stay with us and it was lovely to meet you both

Thank you for your comments on our staff and how you were treated and Francilla was delighted to see her name in lights on Trip Advisor!

It was great that you managed to get out and about and see more of the island and its restaurants - it’s always a good thing to contribute to the local economy in that way

We very much hope that you will make the journey again in the future so that we will have the opportunity of looking after you once more

Kind Regards

Ross

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Reviewed 13 April 2014

Cap Maison is really special. From arrival to departure the staff are attentive and so friendly. The rooms are tastefully furnished with balconies to admire the sea or garden view. We were fortunate to have an apartment size room, including a wonderful roof top terrace and our own swimming pool. The restaurant is perched above the blue sea, with views towards Pigeon Point. The meals provided were excellent quality and Craig Jones the Executive chef provided us with imaginative vegetarian options. The gardens are full of tropical plants all well established and beautifully maintained. It will be lovely to return one day.

Room Tip: All rooms have their own quality, whether looking towards the sae or the gardens.
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  • Stayed: March 2014, travelled as a couple
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1  Thank Derek677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossCS, General Manager at Cap Maison, responded to this reviewResponded 17 April 2014

Thank you very much for taking the time post your review following your holiday spent with us Cap Maison

It was great to read that you had a good time with us and Chef Craig thanks you for your comments concerning the food at The Cliff and The Naked Fisherman

We do hope that you will be able to make it for a return visit in the future

Kind regards

Ross

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Reviewed 12 April 2014

We came home last weekend, having travelled as a couple, but friends also joined us. We stayed for 7 nights & upgraded to a sea view room. Both couples were then upgraded further to a sea view villa, both with private plunge pools. Ours was room 1, right next to the restaurant. |We were not disturbed by any noise at any point.
We took the half board option - fabulous breakfasts, eggs cooked to order as you would expect, & 3 course dinner included, but no drinks. The dinner selection was delicious, with frappe in between courses, a lovely touch, although as one might expect from 5*.
When being shown our room, the Manager pointed out the mosquito repellent, just wish he had advised its use instantly!! I obviously taste great, as I had 58 bites by the first morning!! The hotel also provided bite relief spray - thank you!!
Not sure it is a resort for children at all, although the staff were very good with the toddlers that were there.
The beach is lovely, The Naked Fisherman is not open every night, so do be sure to check that & be seated by about 6 if you want to eat there & watch the sunset. Great lunches & delicious dinners there too, again dinners included in our package, but no drinks.
I honestly don't have any complaints at all, we had a fabulous holiday, staff & resort really do live up to the 5 *

  • Stayed: April 2014, travelled as a couple
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3  Thank Sally R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossCS, General Manager at Cap Maison, responded to this reviewResponded 17 April 2014

Dear Sally

Thanks very much for taking the time to write your review following your stay with us and it lovely to also meet your friends who travelled with you

Fantastic to read that you enjoyed your holiday with us and you typified our tag line for The Naked Fisherman - "plan for an hour and end up staying all day" and you certainly found your spot on the beach!

We very much hope that you will make a return visit to St Lucia and Cap Maison

Kind regards

Ross

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Reviewed 10 April 2014

We just returned from five nights at the beautiful Cap Maison in St. Lucia. The resort is very well laid out high on cliff looking over the Caribbean. It was very relaxing. All of the staff very warm and helpful. The restaurants are very good. The beach may be a challenge for some people as there are a lot of stairs. The rooms have very nice décor and are spacious. The drive from the airport is the only negative, it's long ride on tough road. If you want quite relaxing first class resort this is the place. Looking for all night disco and dancing games at the pool go somewhere else.

  • Stayed: April 2014, travelled as a couple
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1  Thank joekonli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossCS, General Manager at Cap Maison, responded to this reviewResponded 17 April 2014

Thank you for posting your review following your stay with us and like you said a great way to shake off winter - especially the one you have had this year!

We are delighted that you enjoyed your stay with us and we would love to have you return in the future

With Kind Regards

Ross

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Additional Information about Cap Maison

Address: Smugglers Cove Dr, Cap Estate, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Gros Islet Quarter > Cap Estate
Amenities:
Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Cap Estate
#2 On the Beach Hotel in Cap Estate
#2 Spa Hotel in Cap Estate
Price Range: £244 - £503 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Cap Maison 4.5*
Number of rooms: 49
Official Description (provided by the hotel):
Cap Maison is a lovingly created, family owned and managed five star boutique resort combining great attention to detail with a highly personalized style of service. Set in a stunning location above a beautiful secluded sandy beach on the north west coast of St Lucia, it offers luxury private villa suites, many with private rooftop pools, as well as Junior Suites and rooms. Facilities include the much sought after Cliff at Cap panoramic fine dining restaurant as well as the equally famous Naked Fisherman Beach Bar & Grill, a spa, fully equipped fitness centre, walk in wine cellar, beach service, free non motorised water sports, a hiking and running club, private 46 foot resort boat, club lounge with (computer access) and concessionary golf. ... more   less 
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Also Known As:
Cap Maison Hotel Cap Estate
Cap Maison Gros Islet
Cap Maison Hotel Gros Islet
Cap Maison St. Lucia/Cap Estate

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