We had a large party of 20 staying at the hotel from Wed/Thurs and Friday 4th 5th and 6th June. When we arrived there was absolutely no where to park our car, spaces were reserved for various conference attendees, and we were there for a wedding in a nearby village. We had asked for a ground floor room because of mobility issues, we got a lower ground with 2 flights of stairs and no lift or support for the items we had to carry. We got to our Upgraded room which was dingy, and with very tired furnishings. There was one hanger in the wardrobe, no tissues, no fridge or mini bar and this was in one of the best upgrade rooms. We went down to dinner which had been booked some 10 days earlier to find there was no booking but we did get a table and then had a school dinner type buffet meal that they then had the cheek to charge nearly £20 per head for! We went down for breakfast, no fresh fruit and had to ask, no bacon and had to ask, week coffee and tea which was not drinkable and when one of our party had complained about their third room move because they were not happy with either the cleanliness and in one instance, in a ground floor room, their patio door would not close or lock, and the member of staff said that this is not a hotel it is a facility. Well they probably got that right and I suspect that HMPS facilities would have seemed a better title for the Hotel! We will definitely never ever go there again and having paid some £281 for 2 nights and 2 meals you can probably understand why!
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- Also Known As:
- Hotel De Vere Staverton Park
- De Vere Staverton Estate Daventry