Stayed overnight on a Saturday. Phoned before to request room on ground floor and close to Reception. Well it was on the ground floor! Regretfully the room was not clean. The bath was grubby and easily cleaned with tissues. The side table had not been touched for weeks. The decor is very tired and the pillows need replacing today, if not sooner. The carpet was old and needed replacing..and so to Dinner.
Could only book 9.00pm table. Food was literally thrown onto a plate by less than enthusiastic chef. Regretfully it was fairly bland and only warm from the lights. Breakfast was unbelievable. We thought that we were taking part in a reality show. The dining area was full to bursting. Tables were not cleaned down and we genuinely saw no waiting staff. We knew it was self service but..... In the Bar area you cannot use your room card to buy a drink unless you have a credit card..debit cards not accepted...how very weird. Car parking is severely limited.
We love the brand and this Hotel misses that standard by some considerable margin. In fairness, the outside area's are outstanding. Our advice is simple: enjoy the external layout but do not venture inside...you will be disappointed.More
- Free Wifi
- Free Parking