Husband and I stayed overnight in an executive room with breakfast and would stay again. Hotel is modern and clean and staff are very pleasant. We had an initial problem as the room we got didnt look like executive room but when querying with member of staff (very pleasant french spoken man) he apologised for the error, booked us into the correct room and checked this was suitable before giving us the key card and also we got a complimentary drink for the inconvenience. I think this is excellent customer service - it was like nothing was too much trouble. Free newspapers to read. Room was lovely - huge comfortable four poster bed, massive bathroom with a bath that fits two people, tea/coffee & milk - maybe some hot chocolate would have been nice and no teaspoon but we compromised by using the opposite end of our toothbrush!! We were at the front of the hotel but the road noise was minimal and didnt affect our stay. Breakfast was lovely served by a pleasant attentive young lady. You could have tea/coffee/juice, cereals, croissants and full english with as much toast as you liked. Lovely surroundings, laid back and enjoyable. I would definately stay here again and would recommend to people. We stayed at the Blackwell Grange earlier in the year and The Croft is much nicer. Only wished we knew they were doing meal deals too as we stopped off at a pub before arriving at hotel. In summary, go and you won't be disappointed.
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- Also Known As:
- Best Western The Croft Hotel Croft-On-Tees
- Best Western Darlington
- Croft Spa Hotel
- Darlington Best Western
- Best Western Croft