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“could do better”

The Croft Tea Rooms
Restaurant details
Paphos, Cyprus
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“could do better”
Reviewed 12 April 2014

Sadly thought this would be a nice day out for a visiting guest from Surrey. We'd prebooked afternoon tea not realising they wouldn't give us a choice on arriving as they concluded we wanted their basic afternoon menue. Not wanting to complain we settled for the two for £25. When the coffee artived it was cold once milked added. Sandwiches dry, obviously had been standing around a while. The waitress uninterested in the service she supplied. The cakes nice, thank god.. Wouldn't return even though I had booked for easter to take my mother. Must cancel! They need a lesson in etiquette, cut the crust off is a start.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank lezlineplatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 reviews from our community

Visitor rating
    7
    3
    0
    7
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Darlington, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 5 helpful votes
“Terrible tea room”
Reviewed 13 January 2014 via mobile

Visited croft tea rooms on friday, never again!! Cant believe the change, what has happened?? I first visited in the summer and loved it, the food and homemade cakes were very enjoyable and i remember how attentive and pleasant the waitress was, however nowadays a different story. Arrived with friends and was greeted with a sigh from a dark haired woman, dont know why she was annoyed as the place was empty, wonder why???? Tea arrived 30 mins after ordering and the food was dreadful, stale, old and tasteless!! All the time we were there the waitress never asked if everything was ok and after the way the food was literally chucked at us i felt i could not complain, she spent the time typing on her mobile!! Scowling at us, never ever have i experienced such appalling service, no wonder the place is deserted!!! Awful.

Helpful?
5 Thank lottie72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockton-on-Tees, United Kingdom
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Poor customer service”
Reviewed 28 December 2013

We visited the tea room this afternoon with the intention of having a coffee and a cake but due to the very unwelcoming greeting and lack of friendliness/ politeness by the member of staff on duty we soon left. The member of staff did not smile once, told us to "just sit down" and as we approached the only table with 3 seats were told "You can't sit there, its reserved", an extra chair was flung towards another table with angst, we sat down but felt so unwelcome that we left without ordering.

We instead visited a lovely tea room at a local garden center "Paddock Farm Nursery" and had a delicious lunch, its surprising what service with a smile can do!

    • Service
Helpful?
1 Thank Jen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Great afternoon tea”
Reviewed 26 May 2013

We called for afternoon tea on a Sunday. There was a 40min wait, but we were informed of this by our waitress. The tea itself was lovely with delightful scones and cakes. One of the best overall afternoon teas I have had, complemented greatly by the very helpful staff. It was lovely to be served by ' ladies ' who cared about their customers rather than ' surly ' younger staff who just want to finish their shift ! At £15 ish inc service charge it settled nicely in between high end hotel prices and cafe prices.
Well worth a visit

    • Value
    • Service
Helpful?
Thank Jayne077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
36 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“The Tea Rooms - Better than Betty's Afternoon Tea”
Reviewed 2 May 2013

After looking at the menu for the aternoon tea we decide to give The Croft Tea Rooms a go. We were not dissappointed, as we pulled up outside it looked ok but not many customers inside but we carried on in. We were greeted by a cheerful waitress who told us we could sit anywhere, as it was our anniversary we decided to go to the back of the room near the window. The waitress came to us with the menu and we chose one original and one sparkling afternoon tea, the sparkling one came with champagne, well it was a special occasion. We were told what the sandwiches were going to be, one of which was salmon, my husband doesn't do fish, this was not a problem and alternative would be done for him. The tea was proper tealeaf tea with a pot of boiling water on request. When the food arrived WOW! We were surprised by the amount of it, a selection of sandwiches, 2 Scones with cream and raspberry jam and 3 full sized cakes each. We had to ask for a box for the cakes as we couldn't eat them all, a proper cake box was supplied with a smile and a no problem. the cost of this was 13.95 for the original and 21.95 for the sparkling Rose tea, the Rose champagne sells for 50.00 a bottle and was very nice. If you're in the area between 2pm and 4.30pm give them a try.

    • Value
    • Service
Helpful?
Thank Gbra263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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