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“afternoon tea”
Review of Rockliffe Hall

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Rockliffe Hall
Certificate of Excellence
Reviewed 22 May 2012

went for afternoon tea, it was a present from family for our anniversary. it was a lovely sunny day and we were delighted that we could go that day. straightforward booking. lovely greeting from all staff we met. attentive and very pleasant female member of staff, so sorry i cant remember her name. food very good, tea lovely and just a delightful afternoon. it was very clever of them to have arranged the excellent weather and birdsong too!

would highly recommend to all

  • Stayed: May 2012, travelled as a couple
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2  Thank mmf24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,297 - 2,303 of 2,576 reviews

Reviewed 21 May 2012

Went for a birthday treat for a friend and stayed in the tiplady lodge which is next to hotel and it was absolutely fantastic. The hotel and grounds are stunning, although staying the lodge it was equally as luxurious as the hotel itself and in fact better because it felt like we were staying in a luxury aparment with amazing views. We ate in the brasserie which was relaxed with lovely food. The spa is first class, totally relaxing with a fantastic assortment of spa rooms. Throughout the hotel and spa the service is exceptional and very relaxed, you don't feel out of place and are made to feel very welcome. Food and drinks you could probably say are expensive but this is a 5* luxury hotel and compared to other places - the service/food and facilities included in our overnight break was fantastic vfm. A very special place if you are looking for a luxury treat.

Room Tip: The lodge rooms have great views, very quiet and slightly lower cost than staying in the main part o...
  • Stayed: May 2012, travelled with friends
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Thank banno70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2012

My wife and daughters went for a birthday treat to the spa , they then had tea in the brasserie where the food and service was first class.
We have been back to the brasserie since for an evening meal and again were highly delighted with the level of service.
thank you ,

  • Stayed: April 2012, travelled with family
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Thank edward b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2012

We had an upgrade to one of the best suites in the hotel, due to a special offer along with a meal in the Orangery which consisted of the Tasting Menu (6 courses). The staff were as lovely as last time, very attentive and having pre-arranged with the Resort Team, our ETA along with car registration, Concierge were waiting for us when we pulled up to the front entrance. We were shown to our room by Bibi - a very professional and friendly front-of-house team member.

Room (Laird) –an image was sent prior, was just what it `said on the tin' - luxurious and large complete with crystal chandeliers, on two levels. The wardrobe was not as generously sized as in the New Hall rooms but this is immaterial. We did spot some spider's webs but I guess this is to be expected in an old building, the culprit was found languishing AWOL in the bath, no doubt lapping up his own share of the luxury! There were fluffy robes and a fabulous comfy bed with crisp, white cotton bed linen and enough gizmos to keep techno-enthusiasts occupied forever!

We ventured down to the spa, pool and hydro-pool facilities. Love this place! Although fairly busy, there were plenty of guisers in the hydro-pool room, hide-away specialist saunas and igloo areas where people were disappearing to and the pool is a generous size so one can have a good swim work-out. It's also immaculately clean. We didn't feel crowded at all and it was very relaxing to be able to enjoy a lovely glass of champagne around the pool afterwards. Splendid!

The Tasting Meal in Kenny Atkinson's Orangery was simply superb, complimented by a real pianist playing in the background and extremely professional and attentive staff. Wines choices were excellent. It is encouraging to see an English wine on an English hotel wine list (an early review grumbling about a lack of French wines springs to mind, not every good wine is French!) and we opted for the red Devon Kenton - young but extremely palatable. Also tables well spread away from other diners - we felt very relaxed and the subtle lighting added to the ambience of this original Victorian feature of the Hall. Scallops beautifully executed and the duck course with fois gras was delicate and full of flavour without being `in-your-face'. Lamb taster was how lamb should be - pink and tender and accompanying vegetables cooked to perfection. Puddings: not a rhubarb lover but was pleasantly surprised by the crème brulee in which this was the main ingredient. If rhubarb was done like this every time, I would be very happy! The chocolate and cherry final pudding taster was to die for - just yum! Attention to detail just spot-on with everything. Husband is an ex-chef, very critical when he goes out for a meal and will point out the slightest thing. He thoroughly enjoyed himself.

Thumbs up to the dress code policy in the Orangery (no jeans or trainers) - nothing more off-putting and disrespectful than guests turning up in such to dine in a top-class restaurant and we aren't snobs. Other luxury hotels – take heed! A mention of staff member here was Robert Green - charismatic, lovely member of staff whom I remembered from the Brasserie last year.

We finished off with a brandy in the Cocktail Bar where the young barman was trying his best sales techniques to tempt us to `sample' the most expensive one by the glass! Credit to him but we opted for a much modestly priced but very good Hennessy.

Breakfast was excellent with a good sized portion of smoked salmon and scrambled egg - lovely and moist - no eggs bouncing off your fork here!

On checking out - we did have a slight issue with the voucher which was given to us as a present - we found the deposit for the room had been put onto my credit card, despite being told that the deposit could be used against the voucher with the remainder of the voucher paying for our stay. We were also told that we had £80 left to spend on the voucher which could not be used at any other time. However when we pointed out that the voucher would cover the majority of the stay with drinks and extras to pay, (the whole point of using the voucher in the first place!) this was resolved without any more fuss. I had even clarified this with the Resort Team beforehand with the original booking. Credit card was refunded with said deposit but I do feel this should not have happened.

This has not deterred us, we would definitely stay again but just a little more attention to communication within departments and voucher payments/deposits should be clearly flagged up on the hotel booking system.

  • Stayed: April 2012, travelled as a couple
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1  Thank POH71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2012

went for my wifes 50th birthday and were treated like royality by the staff.we stayed in the rowan room the view was superb overlooking the golf course, the room was huge with two chaise long, walk in shower and could even have a bath watching the tv although mrs c was not impressed with choice of programme-sky sports!! it was not cheap but you get what you pay for and more. we could not fault anything and would recommend staying to anybody if they want that extra wow factor.the staff especially treated us in a very friendly manner and nothing was too much trouble and certainly the feel of the hotels overall ambience was very relaxing and shouted quality in every fixture and fitting.many thanks for making our stay extra special

Room Tip: apparently the maple rooms on the ground floor are even bigger and have a patio you can walk out ont...
  • Stayed: May 2012, travelled as a couple
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Thank stirling c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2012 via mobile

My wife and I stopped here for 2 nights(fri and sat) for our recent anniversary. To say we enjoyed it is an understatement .
As other reviews have said , when you arrive your car is parked up for you and your met by the most wonderful, attentive staff .
We stayed in one of the old hall rooms which were a nice size and were tastefully decorated blending old with new.
The bathroom was huge with a shower and tv on the wall in the bath.
Our room was immaculate and was cleaned twice a day with our tea,coffee and the most wonderful biscuits being replenished each time.
We had our evening meal on the first night in the brasserie,which we throughly enjoyed especially the beef starter.
We visited the spa on the Saturday and I must say its out of this world . Better than any spa I've visited .
All in all a wonderful experience . The hotel is great , the food is fine and the spa is fantastic . But i guess the hotels biggest asset is the staff . Nothing is too much for them and they really made the weekend for us . I really hope they keep up the exceptional standards that they have set for themselves and we can't wait to get booked up again.

  • Stayed: May 2012
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Thank Ramone-buzzcock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2012

Not cheap to stay here but hard to fault.good staff,super food and the rooms are hard to beat.my mum tells me it's only expensive if it's poor! And this definitely is not .

  • Stayed: April 2012, travelled on business
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Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rockliffe Hall

Address: Rockliffe Hall Hurworth-On-Tees | County Durham, Hurworth-on-Tees, Darlington DL2 2DU, England
Phone Number:
Region: United Kingdom > England > Durham > Darlington > Hurworth-on-Tees
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hurworth-on-Tees
Price Range: £189 - £379 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rockliffe Hall 5*
Number of rooms: 77
Official Description (provided by the hotel):
Rockliffe Hall is the only five red star hotel in the North of England. Set on a magnificent 18th century estate on the banks of the River Tees, Rockliffe Hall is a destination in itself. Rockliffe Hall's world-class spa and golf course, well-equipped meeting rooms, three restaurants and sublime service ensure it is the perfect place to escape and relax, to do business, and to create memories that will linger on. ... more   less 
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Also Known As:
Rockliffe Hall Hotel Hurworth-On-Tees
Rockliffe Hall Darlington/Hurworth-On-Tees

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