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“Great Business Stay”

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Hilton Paris La Defense
Ranked #5 of 41 Hotels in La Defense
Certificate of Excellence
Reviewed 28 April 2014

I only stayed for one night, but came from another Paris hotel. This was a welcome upgrade. Large, clean room with AC that actually worked and provided cold air! Great hotel for business travel around the La Defense area and easy access to downtown via the Metro. Will be staying here again.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Amy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 12 May 2014

Dear Amy H,

Thank you very much for your positive feedback regarding your recent stay with us. I am pleased to hear that you enjoyed our hotel.
Once again thank you for your loyalty and for coming back here for a future stay in Paris.

Sincerely yours,

Gérald Van Reck
Hotel Manager
Gerald.vanreck@hilton.com

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704 - 710 of 1,661 reviews

Reviewed 24 April 2014

Stayed here with kids during a Paris vacation. While it is outside the town, it is very convenient to the metro so you can be near the attractions in a very short time. There is also a direct train to Versailles which makes that very easy to get to as well. The price during the Easter break was close to half of what a similar hotel within the tourist areas would have cost. That saving itself probably paid for what we spent on visiting the attractions.

Rooms are nice and very clean and for Paris pretty large. Breakfast was also quite good though it did not change from day to day.

Room Tip: If you can get a room facing La Defense square it will be much brighter
See more room tips
  • Stayed: April 2014, travelled with family
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1  Thank J2012P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 29 April 2014

Dear J2012P,

I want to thank you for your kind comments following your recent visit to our hotel.
I am pleased to read that you and your family had a fantastic stay!
It is always a pleasure for us to receive such positive feedback.

J2012P, all of the team look forward to welcoming you all back to the Hilton Paris La Défense very soon.

Sincerely yours,

Gérald Van Reck
Hotel Manager
Gerald.vanreck@hilton.com

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Reviewed 24 April 2014

I'll start with the bottom line: this is a good business hotel for a short stay in the Paris area, however my personal experience coming for few days of vacation during Easter was not so good (see later) and I would suggest considering other options on similar circumstances.

The facility is nice, rooms are clean and functional and front desk service is generally good. Standard is up to what you would normally expect from a chain business hotel.

Location is within a business center at La Defense business district outside central Paris, and a metro station is located just below the facility. So if you plan to travel to town access is easy but trip takes approx 30 minutes door to door as opposed to a hotel located centrally. However With good planning this is manageable.

So opening conditions were good for a relaxed vacation for the lady and me until the hotel was checked in by a group of (foreign) teenage girls who came in for several days. Even though this was not a very big group they practically took over the hotel since their rooms were scattered all over the place rather than be focused on a single floor wing where they would have easily fit.

They made noise almost 24x7, running and shouting in the halls also in the middle of the night and much more; most of the time in our rooms we really felt we’re on a low-end Vegas motel rather than a solid business hotel, and night sleep was really bad. Most frustrating was that the hotel staff was helpless even though it was clear they did not like the noise the group made in the lobby area for example. But changing room would have not helped and be a watchdog was not what I came to Paris for.

While I don't think the hotel should reject good business, the lack of planning in getting in such a group and the lack of ability to handle the situation does imply on the attitude of the hotel management towards the quality of stay of their guests. I travel a lot and seen hotels of all kinds hosting youth groups and with good planning this is easily manageable. Not on this case.

So bottom line again – a couple of days on a business trip during normal business season should be fine, if you plan a longer stay during vacation time think twice.

  • Stayed: April 2014, travelled as a couple
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1  Thank Fretliner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 29 April 2014

Dear Fretliner,

I would like to thank you for taking the time to post a review on Trip Advisor’s website. I was sorry to read that you were disappointed with your recent stay at the hotel due to noise disturbance created by your rooms’ neighbors. Please accept my most sincere apologies for this and rest assured that any possible actions were taken during their stay to avoid any discomfort. I understand from your side that this had little impact.

We always endeavor to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations.

Despite the above, I do hope that you will not be deterred from returning to the Hilton Paris la Défense as we would very much welcome the opportunity to redeem ourselves and prove to you that your experience was the exception rather than the rule. If you would be so kind as to contact my office directly when making your arrangements for your next visit to Paris, I would be delighted to assist you with the reservation and make sure your stay is the most enjoyable.

Sincerely yours,

Gérald Van Reck
Hotel Manager
Gerald.vanreck@hilton.com

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Reviewed 23 April 2014

The hotel is near the metro , great to go outside for shops . The room was ok , good bed and very clean but a bit small . The staffs are all nice and helpful to us . There wer lots of restaurants nearby , good for breakfast . Our check in was good as we arrived early but they still give us our room , reccomended .

  • Stayed: March 2014, travelled as a couple
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Thank bik z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 29 April 2014

Dear bik z,

I would like to thank you very much for your nice feedback regarding your recent stay with us. I was delighted to read that you had enjoyed your visit. We thrive on our guests' satisfaction and your comments are a great encouragement to all of the Team here at the Hilton Paris La Défense!

We look forward to welcoming you back to our hotel when you next require accommodation in town.

Sincerely yours,

Gérald Van Reck
Hotel Manager
Gerald.vanreck@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2014

Great location right next to Metro Station and Large shopping Centres. Right in the middle of the Business district and only a couple of Metro stops to main Paris tourists locations. Good Fitness centre although no Pool or Sauna.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank 261ashleyf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 29 April 2014

Dear 261ashleyf,

Thank you very much for the positive feedback you posted on this website.
I understand that you and your family enjoyed our hotel facility.
I trust then that we will have the pleasure to welcome you back at some point in the future.

Sincerely yours,

Gérald Van Reck
Hotel Manager
Gerald.vanreck@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2014

Situated beside the Grand Arch and in the CNIT shopping centre, it's easily accessible via the RER train line A and Metro line 1 (yellow)
It's the end of the line, so great for when you fall asleep after a full days sightseeing
All this makes it a lot more of an accessible location than first appears, especially if you are looking at it on a map

Front desk are extremely helpful as well as the bar staff at the Tangerine Bar
No separate executive bar etc, but it's not missed here
Breakfast buffet is good and waiting staff friendly and helpful
Rooms are standard and we got an upgrade and had a exterior window vide of the Grand Arch - if you're unfortunate, you will get an interior facing window and my advice is to keep curtains closed if you're close to the lift.....cos you can practically see all inside
Definitely more for business, but can work for a jolly tourist too

Stayed: April 2014, travelled as a couple
Thank j100lok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 29 April 2014

Dear j100lok,

I want to thank you very much for this nice feedback following your stay in our hotel.
Indeed, despite its specific location in the business district, our hotel is also a good solution for guests coming for tourism.

Thank you again for these valuable comments.

j100lok, all of the team looks forward to welcoming you back for a future stay in Paris.

Sincerely yours,

Gérald Van Reck
Hotel Manager
Gerald.vanreck@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2014 via mobile

Specifically asked for a quiet room and got a concert going on boom boom boom all night. Also room way too hot and can't cool it down. Shambles. Admittedly not Hilton's fault there is a concert but why spend your money on a place where you can't sleep?

Stayed: April 2014, travelled with friends
Thank tboyloves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 11 April 2014

Dear tboyloves,

Thank you for taking the time to post a review on Trip Advisor’ website. I was sorry to learn that you were disappointed with your recent stay at the hotel especially due to a concert taking place on the Parvis de la Défense. Indeed, each year at same period, there is a music festival organized during a week by local authorities. I am very sorry to read that this disturbed you that much.

We do hope that despite your disappointment on this occasion, we will have the opportunity of welcoming you back to the hotel at some point in the future.

Sincerely yours,

Gérald Van Reck
Hotel Manager
Gerald.vanreck@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Paris La Defense

Address: 2 Place de la Defense | Le CNIT - BP 210, 92053, La Defense, France
Phone Number:
Region: France > Ile-de-France > Hauts-de-Seine > La Defense
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in La Defense
Price Range: £120 - £312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Paris La Defense 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Paris La Defense Hotel La Defense
Hilton International Paris
Paris Hilton

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