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“Just fine”

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Hilton Paris La Defense
Ranked #5 of 41 Hotels in La Defense
Certificate of Excellence
Reviewed 1 July 2014

Loved the location. Metro, malls, restaurants. Breakfast was really good, but as a vegan I depend on the oatmeal, which wasn't available 3 mornings in a row. Internet speed was mediocre, and had some connection issues, that was the worst thing. Jean Charles the concierge was FABULOUS. Double double deluxe had plenty of room for 2 adults and 2 teens. Able to fit a cot in the room. Nice big tub and bathroom. Will stay again!

  • Stayed: June 2014, travelled with family
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Thank Shondarhh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 7 July 2014

Dear Shondarhh,

Thank you very much for your feedback following your stay in our hotel.

I understand that despite some difficulties encountered with our internet service, you overall enjoyed being with us. Kindly be informed that your comment will help us in improving our service.

Shondarhh, all of the team looks forward to welcoming you back in our hotel.

Sincerely yours,

Gérald Van Reck
Hotel Manager
Gerald.vanreck@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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710 - 716 of 1,712 reviews

Reviewed 30 June 2014

Excellent and fast check-in. Always try to get a Relaxation Room for the additional space. Hotel was very helpful as usual but this time it was greatly appreciated as I landed on the day of the taxi strike. Fortunately I know the city well enought to take a bus to the L'Etoile Metro and then metro directly to Hilton Le Defense. Many folks like to stay within the city but the lower rates at the Hilton Le Defense and the Metro/train station directly under the hotel makes it a non-issue... Jean Charles at the Concierge desk is terrific with solutions to everything and so many good recommendations. Can't recommend a hotel in Paris as highly as this one. Only issue I have is the maids like to start SLAMMING the doors and talking to each other down the hallways before 8:00 am each day. It seems all hotels are having this same issue -- maybe the solution is retraining the staff to remembe guests are the reason for their jobs..

  • Stayed: June 2014, travelled on business
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Thank kathyhouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 7 July 2014

Dear kathyhouston,

I want to thank you for your nice comments following your visit.

We always endeavor to offer the highest level of service and I can fully understand that being disturbed by noise in the corridor can be annoying. Your comments will of course be forwarded to the relevant management for their attention.

With regard to your kind feedback regarding Jean-Charles, rest assured that it has been brought to his attention and I take this opportunity to thank you on his behalf for that.

Thank you again for your valuable comments!

Sincerely yours,

Gérald Van Reck
Hotel Manager
Gerald.vanreck@hilton.com

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Reviewed 28 June 2014

Check in was good, rooms were what we expected and had no issues there. The wifi worked fine. I would suggest for business, however if your trip is to see the sights around the city, I would probably suggest something more central. If you want to stay in a hilton this is it, The Concord Opera Paris is a new Hilton, however an awful hotel that I wouldn't steer anyone too.

  • Stayed: June 2014, travelled on business
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Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 7 July 2014

Dear Bill B,

Thank you for taking the time to post a review on Trip Advisor’s website.

It is particularly pleasing to see that you appreciated our staff and service and that you felt home away from home during your stay.

Thank you very much for your nice comments and I hope that we will have the pleasure to welcome you for a future visit to Paris.

Sincerely yours,

Gérald Van Reck
Hotel Manager
Gerald.vanreck@hilton.com

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Reviewed 27 June 2014

I stayed at the Hilton Paris la Défense for 3 nights.
The location is fine, even if it's outside of Paris you can go to Paris really fast with the metro line 1. The room was lovely, we had a relaxation room on the 4th floor with a nice view (not the best though). The staff was really helpful: at the front desk David Matthew and Doane helped us many times, they were very kind!

I would warmly recommand this hotel, either for business (la Défense is the business district of Paris) or tourism.

Room Tip: Ask for a room on the highest floor if you want to have a nice view
See more room tips
  • Stayed: June 2014, travelled as a couple
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Thank Pierrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 7 July 2014

Dear Pierrick H,

I want to thank you very much for your positive feedback regarding your recent stay with us. I am delighted to read that you enjoyed your visit. We thrive on our guests' satisfaction and your comments are a great encouragement to all of the team.

We look forward to welcoming you back soon when you next require accommodation in town.

Sincerely yours,

Gérald Van Reck
Hotel Manager
Gerald.vanreck@hilton.com

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Reviewed 23 June 2014

Not too near many Parisian sites, but a lovely hotel with scenic sweeping views. Within walking distance of interesting bars and restaurants. Quiet and spacious rooms with comfortable beds and great sheet counts. Excellent ( even better than expected from Hilton ) breakfast. Sadly, no snooty hotel staff as we had hoped to encounter ;) Instead well spoken and helpful hotel staff for my husband and I, and our 3 children. Quite recommended!

  • Stayed: June 2014, travelled with family
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Thank Sonja Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 7 July 2014

Dear Sonja Q,

Thank you for your positive comments following your stay with us!

Your observations and opinions are appreciated and it is particularly pleasing to see that your impression of our staff and service is good and that you felt well taken care of during your stay.

I hope that we will have the pleasure to welcome you back soon.

Sincerely yours,

Gérald Van Reck
Hotel Manager
Gerald.vanreck@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

My family and I had a great experience at the Hilton Paris La Defense. The staff was very friendly and helpful. The facilities were nice, clean and modern. There is also easy access to the Metro. This was our first visit to Paris and it was amazing. I would recommend this hotel if you are staying in that area of Paris near the Grand Arch.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 7 July 2014

Dear Stephen G,

Thank you for your nice comments. Indeed, I am pleased to read that you had a memorable and enjoyable stay with us. It is always a pleasure to receive such positive feedback.

Stephen G, the team and I look forward to welcoming you back to our hotel very soon.

Sincerely yours,

Gérald Van Reck
Hotel Manager
Gerald.vanreck@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

Good location for business, and a quick Metro ride is adjacent to the hotel and takes you right into the heart of Paris. Spend the extra 30 Euro for an upgraded room. The upgraded rooms are much more comfortable, have better room thermostats and somewhat of a view which is way better than looking out over an inside lobby. Pack a few extra clothes as laundry charges here in Paris are out of sight. 15 Euro for a shirt. Also drop a movie or two onto your ipad as there isn't much english tv, the in-room wifi is very expensive and the lobby wifi is often not working. Breakfast is quite good

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank George G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 7 July 2014

Dear George G,

I would like to thank you for your feedback regarding your recent stay with us. All of our guests’ feedback is extremely important to us and we appreciate your participation.

We look forward to welcoming you back here when you next require accommodation in town.

Sincerely yours,

Gérald Van Reck
Hotel Manager
Gerald.vanreck@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Paris La Defense

Address: 2 Place de la Defense | Le CNIT - BP 210, 92053, La Defense, France
Phone Number:
Region: France > Ile-de-France > Hauts-de-Seine > La Defense
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in La Defense
Price Range: £117 - £270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Paris La Defense 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Paris La Defense Hotel La Defense
Hilton International Paris
Paris Hilton

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