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Renaissance Paris La Defense Hotel
Ranked #8 of 41 Hotels in La Defense
Reviewed 12 February 2014

We had group of 20 PAX. Hotel was extremely cold. We changed some of our rooms but still it was really freezing even in our new rooms in 9th floor. After 2 days, from reception we got small heater in our room. Our clients are not happy with general services that hotel provided for them and they asked us to don't recommend this hotel for future :( ... I expected much more from this hotel

Room Tip: All rooms are cold ... we had over 10 rooms there (specifically 929 & 132 )
  • Stayed: January 2014, travelled on business
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2  Thank Atapi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thibaut p, Director Of Operations at Renaissance Paris La Defense Hotel, responded to this reviewResponded 13 February 2014

Dear Mr Atapi

Thank you very much for taking the time to comment concerning your recent stay in Paris and our Renaissance Hotel.

I truly appreciated hearing from you and I have personally reviewed your points with our team in detail. I understand your disappointment concerning the heating in the rooms of your group and wish to apologize accordingly. Unfortunately, our hot water line broke down on Saturday night; which is the reason why the rooms were cold on this night. I assure you that as soon as we heard from your guests, we did our utmost to increase the heating in the room. As we have a centralised heating system, we can only augment our temperature by 3/4 degrees; which our Engineering Manager did as soon as we were made aware of your issues. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me.

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Reviews (878)
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324 - 330 of 878 reviews

Reviewed 31 January 2014

This hotel is stylist and very comfortable. It is right next to a massive shopping centre and a metro station. It isn't very close to central Paris, but the metro is quick and easy. Breakfast was delicious and there was a good variety of food. Our room had a view of La Defense which was exciting.

Stayed: January 2014, travelled as a couple
1  Thank ChrissieMitzen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014 via mobile

Stayed here for a couple of nights for a business meeting. The hotel is just a brief walking distance from main offices and also very close to the metro station in case you need to get around Paris. The staff are brilliant and they have a decent breakfast spread. I was told by my colleague to avoid staying at the first floor as he experienced a lot of noise due to passers by. Will definitely stay here again

Stayed: January 2014, travelled on business
2  Thank travelbotts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2014

Positives: spacious and clean rooms, quiet, close to public transport and good quality food joints, excellent gym, sauna and steam facilities. Overall a very modern and confortable hotel situatied in the busiess district of Paris.
Watch out for: distance from the centre, breakfast if not included in the room can be expensive. If youa re looking for a place with the typical Parisian feel, this is not the place to be.

  • Stayed: December 2013, travelled with family
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1  Thank P_K_Bob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2014

First of all, the hotel is NOT based in the center of Paris. But that is NOT a problem! Contrary to most so called romantic hotels in Paris the rooms are spacious and silent and though the hotel is modern the interior is classic which does add to the overall sphere.

It does make one feel at ease and welcome. It is very suited for a long weekend Paris, and even though it may seem to be a business hotel it is suited for a romantic stay.

It is located very close to the 'grande arche' in the la Défense district and a shopping center, as well as metro access to line 1 or RER A, which will take you straight to the center.

  • Stayed: February 2013, travelled as a couple
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Thank Jeroon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014

The room was relatively big compared to the previous hotels we've stayed during our European tour trip. I like the total cleanliness & ambiance and felt comfortable during our three day stay. It's just a five minute walk to the metro station, the mall and the Arch of la Defense. Two thumbs up!

  • Stayed: March 2013, travelled as a couple
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1  Thank CHARITY D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2014

After reading some negative comments on Tripadvisor, I was apprehensive if this would turn out to be a bad choice. Before I arrived, there was an email welcoming me and asked if I would have any requests for my rooms. It is next to a big shopping center and metro station. We were upgraded to executive rooms because I am a Marriott Rewards member. There was a 2+1 sofa set with a coffee table with tea and coffee supplied.The long bath and toilet were together. The beds were very comfortable with a thick comforter. Room temperature was adjustable. Staff were friendly and helpful. I like it that they are eco-friendly in that the aircon turns off when the window is not closed tight.

  • Stayed: December 2013, travelled with family
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2  Thank plrisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Renaissance Paris La Defense Hotel

Address: 60 Jardins de Valmy, 92918, La Defense, France (Formerly Renaissance Paris Hotel La Defense)
Region: France > Ile-de-France > Hauts-de-Seine > La Defense
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in La Defense
#5 Romantic Hotel in La Defense
#5 Business Hotel in La Defense
#7 Luxury Hotel in La Defense
Price Range: £129 - £268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Paris La Defense Hotel 4*
Number of rooms: 330
Official Description (provided by the hotel):
The fully renovated in 2016 Renaissance Paris Hotel La Defense is in the heart of dynamic La Defense district of Paris, France. Just next to the Grande Arche de La Defense this Paris hotel is just a few minutes from the capital's famous attractions: only 1 train stop from the Champs-Elysees. Guests can walk from the Renaissance Paris Hotel La Defense to the large shopping center "les 4 Temps" open everyday. Whether you come by train, metro or taxi from Paris airports, access to the hotel is easy and for those coming by car there is a private and supervised hotel car park. This upscale hotel provides spacious revamped bedrooms with Marriott bedding, air conditioning, Internet access, premium TV channels, and in-room safe. For successful conferences and events there are 15 meeting rooms with natural daylight and broadband internet. Hotel guests have free access to the fitness gym. Guests can enjoy French specialties in the new modern La Brasserie, Restaurant & Bar. From breakfast until late cocktails, the place is ideal for a vibrant moment in a typical Parisian atmosphere. ... more   less 
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Also Known As:
Renaissance Paris
Paris Renaissance

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