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“An Average Hotel”

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Novotel Paris La Defense
Ranked #7 of 41 Hotels in La Defense
GreenLeadersBronze level
Reviewed 31 March 2014

I stayed in this hotel for three nights on a business trip, as it was near to the office.

I found the hotel average. There was nothing wrong with the room (apart from a minor niggle that the toilet was in a separate room to the bathroom), and it was a decent enough size, with a comfortable bed, but it was nothing special.

The breakfast in the morning was ok, and I had an evening meal which was also good.

All in all a perfectly acceptable hotel, but nothing to rate it above average status.

  • Stayed: August 2013, travelled on business
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Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BENARD C, Directeur général at Novotel Paris La Defense, responded to this reviewResponded 1 April 2014

Dear Guest

Thank you for taking the time to write some details about your stay at the Novotel Paris la Défense .
We do hope, that we will be able to welcome you again as a client of Novotel Paris la Défense
Sincerely,

The Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (904)
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291 - 297 of 904 reviews

Reviewed 26 March 2014 via mobile

I stayed at this hotel for 2 nights. I could see the Eiffel Tower from my room's window. The room that I got was nice. There was a 2-seater sofa that can be converted to a bed. It would be the perfect room for 2 person but there were 3 of us so when the sofa bed was out, it got a little cramped. The sheets of the sofa bed was a little yellowish that looked disgusting. The room was not properly tidied up when I came back the second day. On the whole, I was a little disappointed.

  • Stayed: March 2014
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Thank Jason171717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BENARD C, Directeur général at Novotel Paris La Defense, responded to this reviewResponded 1 April 2014

Dear Guest

I appreciate the time you took to share the problems you encountered during your stay.
Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel.
Please be assured, that I will do my utmost to provide an appropriate follow up to your comments.
I do hope that, despite these issues, we will be able to welcome you again as a client of Novotel.
Sincerely,

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Reviewed 24 March 2014

I stayed one night in an executive room, with view over Paris.The hotel's proximity to the Metro station makes it an easy choice. Its pricing is attractive, compared to the upscale hotels on the Défense site.
The service of front desk personnel, room maids, waiters, bartenders, ... is correct and very friendly. Rooms are nice and clean, be it sterile. Breakfast can get crowded, depending on the time. To top it off, a nice selection of single malts at the bar.
I am already planning my next business stay here, in two weeks.

  • Stayed: February 2014, travelled on business
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Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BENARD C, Directeur général at Novotel Paris La Defense, responded to this reviewResponded 1 April 2014

Dear Guest
Thank you for taking the time to share on tripadvisor your positive comments regarding your stay at the Novotel Paris La Défense.
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward - thank you.
We look forward to welcoming you again at Novotel
Sincerely
The Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2014

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Accorhotels.com
Thank Natarajan S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BENARD C, Directeur général at Novotel Paris La Defense, responded to this reviewResponded 1 April 2014

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Reviewed 16 March 2014 via mobile

I've stayed here a few times on business and never had a complaint. Staff were great, food was great, the room was great and it was within walking distance of my office so the early start wasn't too early. Highly recommend.

  • Stayed: June 2013
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Thank JohnMcCarthy1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BENARD C, Directeur général at Novotel Paris La Defense, responded to this reviewResponded 18 March 2014

Dear guest,
Thank you for taking the time to share your comment about you " Good stay "at Novotel Paris la Défense.
We very much appreciate your positive comments
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward - thank you.
We look forward to welcoming you again at Novotel.
Best regard
The general Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2014

Booked this hotel on a whim last minute. As we are Accor platinum members we where greeted with vouchers for welcome drinks and a great gift. The welcome drinks could be anything off the menu which was also a nice surprise.

Staff at the hotel where very friendly and helpful. Provided a local map and indicated some great things to see locally. Our rate included complimentary boat tickets which was a great perk.

The location of the hotel is great right next to metro line 1 which provides quick and cheap access to any part of the city. Consider a tourist pass for maximum value.

The executive rooms have a well stocked complimentary mini bar with a good range of drinks and snacks. The view from these rooms is breath taking at night and we got some amazing pictures.

Bed was very comfortable and the room was quiet. Nice range of toiletries and a separate toilet and bathroom.

It does seem reading other reviews perhaps at this hotel you might get what you pay. All rooms are nice but if you want a view and extra, treat your self and get a nicer room if that's what you want.

Breakfast was a nice selection of cereals, cheeses, meats, pastry and crepes.
A wide range of juices, loose tea and coffee was also available.

Room Tip: Spring for an executive room, they provide great amenities but also provide a breath taking view of...
  • Stayed: February 2014, travelled as a couple
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Thank Sbangsuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BENARD C, Directeur général at Novotel Paris La Defense, responded to this reviewResponded 11 March 2014

Dear guest,
Thank you for taking the time to share your comment about you stay at Novotel Paris la Défense.
We very much appreciate your positive comments
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward - thank you.
We look forward to welcoming you again at Novotel.

Caroline BENARD

General Manager

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Reviewed 2 March 2014

Stayed 3 nights as part of a coach holiday. Rooms very clean and comfortable. Not able to open windows and heating set at 22 degrees C - too warm, but able to borrow an electric fan from reception. Breakfast very good but we were then told that the restaurant closed on Saturday evening, even though we had booked a table earlier in the day, as well as another couple staying at the hotel. We were offered a meal in the bar but this did not have the same sort of atmosphere so we ventured next door to the Ibis Hotel and had a very good meal in their restaurant.

Stayed: February 2014, travelled as a couple
Thank Mike K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BENARD C, Directeur général at Novotel Paris La Defense, responded to this reviewResponded 1 April 2014

Dear Guest

Thank you for taking the time to write some positive comments regarding your stay at the Novotel Paris La Défense.
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
For your information during the week end sometimes we propose the location of the restaurant is in our bar , but we always propose the same meal .

We look forward to welcoming you again at Novotel.
Sincerely
The Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Paris La Defense

Address: 2 boulevard de Neuilly, 92081, La Defense, France
Phone Number:
Region: France > Ile-de-France > Hauts-de-Seine > La Defense
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in La Defense
#3 Green Hotel in La Defense
#4 Romantic Hotel in La Defense
#6 Luxury Hotel in La Defense
Price Range: £88 - £238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Paris La Defense 4*
Number of rooms: 280
Official Description (provided by the hotel):
The Seine at your feet. A breathtaking panoramic view of the Eiffel Tower to the Sacré Coeur. Personalized service by Caroline and her team. Welcome to the Novotel Paris La Defense! The hotel is located in the business district of Paris which is nearby La Grande Arche and Les Quatre Temps Shopping Center. Within 5 minutes by metro you can reach Arc de Triomphe and Les Champs-Elysées. This 4-star hotel of 280 rooms, including 2 suites, is perfect for your leisure or business stay, because there are 9 meeting rooms modern and equipped with the latest technology. The optical fiber guarantees an optimal free Wi-fi access, wide selection of international channels. In addition, the hotel is located near the majority of all international or french firms based on the Esplanade. For more comfort, opt for the Executive rooms which offer bathrobes, slippers and Nespresso coffee machines. Moments relaxation guaranteed! Enjoy the many shops of the mall Les Quatre Temps and work out in our fitness. Paid parking is available. ... more   less 
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Also Known As:
Novotel Paris La Defense Hotel La Defense
Accor Paris La Defense
Paris Novotel
Novotel La Defense

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